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Maribel Lopez
Helping companies connect technology to business value. I'm a technology industry analyst, speaker, author, and business advisor
Maribel Lopez is a technology industry analyst, business advisor, and speaker who specializes in helping companies navigate digital transformation. She is the founder and principal analyst at Lopez Research, where she offers market research, strategic advisory, and speaking services.
With a Bachelor of Science in Marketing and Finance from Babson College, Maribel has worked for various companies, including Motorola, IDC, Shiva Corporation, and Forrester Research, where she was a Vice President. She is also the co-founder of the Emerging Technology Research Council and the author of Right-time Experiences.
Maribel creates written and video content that educates companies on the most powerful tech trends, such as artificial intelligence, mobile, cloud, and edge computing. Her moderation skills, strategic advice, and market research expertise make her a sought-after speaker for events. She has also served as the content conference chair for Ngage's ET6 & IoT6 conferences.
Highlights
I'm fortunate to speak with a wide range of companies on how #AI transforms work. In this interview, Musgrave Store's Kevin McCartan shares how it uses Juniper Networks AI to help the company improve #WIFI performance and troubleshooting across a large distributed footprint of #retail stores. There's a reason why there is toilet paper in the video clip, learn why here... https://lnkd.in/gMJKhfM5 #networking
I had the pleasure of interviewing Jonathan Rosenberg CTO and Head of AI at Five9 on The AI Podcast with Maribel Lopez. We talked about the transformative impact of AI on the contact center industry. Jonathan shared his insights on how AI is will reimagine the contact center. We discussed the evolving landscape where contact centers are no longer just customer service touchpoints but are become centers driving value across the entire customer journey. Tune in to learn more about ✨ How AI is shaping the future of contact centers Don’t miss this episode if you're interested in the future of customer experience and role of AI! 🎧 #AI #ContactCenter #CX #Innovation #CustomerExperience #Five9 #CXNation #TheAIwithMaribelLopezPodcast
