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Mark Levy

Inspiring, educating, and coaching customer-obsessed leaders

Mark Levy is a seasoned executive, coach, consultant, and author with over 25 years of experience in digital and customer experience.

Currently serving as the Vice President of Customer Experience at Frontier Communications, Mark leads CX strategy and execution across the organization.

He founded and runs the DCX Newsletter and Podcast, offering valuable insights and best practices for CX professionals.

Mark has authored various resources on accountability, motivation, and personal growth, including the '365 Days of Accountability Journal' and the 'Accountability Team Handbook'.

With a background in Entertainment Management and Marketing from Emerson College and experience at reputable organizations like Comcast, he has a proven track record in driving exceptional results.

His mission is to inspire, educate, and coach individuals and teams to achieve their goals and make a positive impact on customers.

Mark Levy has a vast professional history encompassing roles such as Vice President of Digital Experiences at Comcast, Executive Coach, and CX Management Consultant.

He has held leadership positions at MaxxoMedia, Corbis, Infospace Mobile, and various advisory board roles in reputable organizations.

Mark's expertise lies in customer experience, digital strategy, coaching, and inspiring personal growth and accountability.

He is open to new connections but requests no pitching or solicitations related to specific services he is not interested in. Thank you!

Mark Levy
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Location

Huntington Beach, California, United States