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Markus Siebert

Solution Sales Specialist - Customer Service Management bei ServiceNow

Markus Siebert is a Manager Solution Sales - Customer Service Management at ServiceNow.12 He has been in this role since April 2020, which is currently 4 years and 6 months.1 Prior to his current position, Siebert held roles such as Business Development Manager at Avaya GmbH & Co. KG and Sales Manager at Attensity Europe GmbH.1

Siebert is based in Munich, Germany.1 His professional experience includes expertise in customer service management and solution sales. At ServiceNow, he focuses on transforming manual work processes into modern digital workflows, aiming to improve employee and customer experiences.12

In addition to his current role, Siebert has also held the position of Manager Solution Sales - Customer Workflows at ServiceNow since January 2022.1 He is known for his insights on Total Experience (TX) as a holistic approach to improving business processes and customer interactions.2

Siebert has a background in business administration, having studied Marketing & Sales at VWA Bochum.1 He is fluent in German and has professional experience in the technology and customer service sectors.12

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Markus Siebert
Markus Siebert, photo 1
Markus Siebert, photo 2
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