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Marlin May

LEED Green Associate Certified (#11157031)

Marlin May was a Technical Support Specialist at altE Store, a Boxborough-based distributor of solar energy products and systems.1 He joined altE Store in 2019 as their first Technical Support Specialist, helping customers with system-critical issues and solving complex technical problems related to solar energy systems.1

In his role at altE Store, Marlin:

  1. Provided deep technical support for Schneider Electric Solar Business products
  2. Worked in a newly built technical support lab at altE's headquarters
  3. Helped customers by solving technical puzzles and taking deep dives into product functionality

One of his notable achievements was assisting the New York-based Let's Share The Sun Foundation in resolving an issue with a Schneider Electric inverter in Puerto Rico.1

However, it's important to note that Marlin May's career has evolved since his time at altE Store. According to his LinkedIn profile, he has held various positions in user research and experience design.2 His most recent roles include:

  • Senior User Researcher at Snap One (November 2023 - Present)
  • User Research Manager at Algolia (June 2019 - April 2023)
  • Senior User Researcher at Algolia (April 2018 - April 2023)

Marlin's professional background also includes experience in user experience research at companies such as Weight Watchers and NASA Ames.2

Highlights

Sep 6 · altestore.com
DIY Solar Power & Energy Storage Systems | altE
Jul 31 · altenergymag.com
Local Solar Company Now Offers Deep Technical Support ...

Related Questions

What specific challenges does Marlin May help customers solve?
How did Marlin May's work at altE impact the Let's Share The Sun Foundation?
What qualifications or experience does Marlin May have in solar energy?
How does altE's technical support lab enhance customer service?
What are some notable projects Marlin May has worked on at altE?
Marlin May
Marlin May, photo 1
Marlin May, photo 2
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Location

Lowell, Massachusetts, United States