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Marni Taradash

Customer Experience Strategist | Director of Client Success | Qual & Quant Data Gathering and Analysis | Data Informed Initiatives & Efficiencies | CX & EX Thought Leader | Cross-functional Team Leadership | OCM

Marni Taradash is an experienced Customer Experience (CX) strategist and leader, known for developing and implementing custom, data-driven client success programs to enhance revenue, reduce costs, and minimize churn.

With a decade of experience, Marni has led cross-functional teams, servicing Fortune 100 & 500 clients like Bank of America, Amazon, and Deloitte across various industries.

In the past five years, Marni has been at the helm of a global, virtual Client Experience (CX) team focusing on fostering a customer-centric culture and continuous improvement.

Having a background in digital product development, particularly in B2B SaaS content, Marni offers strategic recommendations to executive teams for enhancing systemic CX and EX.

Marni aids in training and supporting cross-functional teams while valuing client insights and maintaining a neutral approach to ensure success for all stakeholders.

With a dedication to setting up everyone for success, Marni engages in tasks ranging from managing escalations to conducting qualitative research.

Marni's educational background includes a B.A. in United States History from the University of California, Santa Cruz, and she attended Westlake High School.

Her professional journey includes roles such as Director of Client Success & Risk Management at SweetRush Inc., Studio Executive at Allen Interactions, Director of Digital Content Strategy at LeapFrog Enterprises, Executive Producer at LeapFrog Enterprises, Senior Producer at LeapFrog Enterprises, and Digital Content Manager at Lucasfilm Ltd.

Marni Taradash
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Location

United States