Sign In

Mary Connor

Technical Writer at Civitas Learning

Mary Connor is a seasoned technical writer and documentarian with a rich background in Agile documentation and UX writing. She holds a Master of Arts in English, a Master of Arts in Technical Writing, and is well-versed in Computer Programming.

Throughout her career, Mary has held various roles in notable organizations such as Civitas Learning, Caringo, Inc., and 3M, where she contributed to technical content development and documentation architecture.

Mary's expertise lies in designing authoring environments for Agile teams, focusing on user experience, API documentation, and internationalization of content. She is adept at managing content migrations, knowledge management, and implementing web-based solutions for help and learning.

Specializing in Agile software documentation, DocOps, and information system design, Mary is proficient in tools such as Author-it, FrameMaker, Confluence, and G Suite. Her strong advocacy for user-centric writing and customer service is exemplified in her work.

Currently, Mary is involved in implementing Salesforce for the nonprofit organization Austin Free-Net and maintains a blog at www.cleverhamster.com, where she shares insights on technical documentation and content strategy.

Highlights

Aug 27 · Independent.ie
The stories of the people who made Drogheda's Mill Lane home - Independent.ie
The stories of the people who made Drogheda's Mill Lane home - Independent.ie
Mar 30 · Daily Record
Scots parents divided over council decision to ban teacher gifts in schools - Daily Record
Mary Connor
Add to my network

Location

Austin, Texas