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Matt Peterson
Executive Vice President and President, BH Division at UHS | Brigadier General at U.S. Air Force
Professional Background
Matt Peterson serves as the Executive Vice President (EVP) at Universal Health Services (NYSE: UHS, Fortune 300), where he also holds the position of President of the Behavioral Health Division. In these influential roles, he is responsible for overseeing strategy, operations, and growth across a vast network of over 350 healthcare facilities operating in 39 states, Washington D.C., Puerto Rico, and the United Kingdom. Under his guidance, Matt leads a workforce of approximately 45,000 dedicated professionals focused on delivering exceptional care to patients.
As a member of the esteemed UHS Corporate Officers team, he plays a vital part in shaping the overall direction of the company's diverse portfolio of subsidiaries. This portfolio includes not only Behavioral Health facilities but also acute care hospitals, physician networks, and insurance offerings – a comprehensive healthcare ecosystem employing over 90,000 team members. Matt's leadership style and strategic vision have been instrumental in fostering growth and enhancing patient care across this expansive organization.
In parallel with his corporate responsibilities, Matt proudly serves as a Brigadier General in the Air National Guard (ANG). He acts as the Air National Guard Assistant to the Deputy Surgeon General of the United States Air Force, a role that requires him to assist in the management of the Air Force Medical Service, which boasts a substantial $6.1 billion budget and serves a massive 2.6 million beneficiaries across 76 military treatment facilities worldwide. Matt's extensive military experience, spanning over 27 years, has equipped him with a wealth of expertise in healthcare execution within a military context. His leadership roles have included multiple commands and responsibilities in areas such as global operations, administration and finance, strategy, policy, global health, security cooperation, and international affairs.
Education and Achievements
In terms of academic credentials, Matt holds impressive degrees that underpin his extensive career in healthcare management. He obtained a Master of Healthcare Administration (MHA) from the University of Minnesota, as well as a Master of Business Administration (MBA) specializing in Finance from the University of St. Thomas. His foundational education was completed with a Bachelor of Business Administration (BBA) with a dual focus on Finance & Management from the University of North Dakota. This solid educational background has provided him with the necessary skills and knowledge to excel in various leadership roles throughout his career.
Before joining Universal Health Services, Matt spent over a decade at UnitedHealth Group (NYSE: UHG, Fortune 5), where he held several leadership positions focusing on managed care, healthcare services, and technology. His time as SVP and Chief Operating Officer (COO) at Optum, a health service and technology company with a client base of 50,000 providers and strong connections to over 4,500 medical centers, allowed him to directly influence health service delivery for more than 128 million consumers.
Matt also contributed as Senior Vice President, Enterprise Operations at Optum, where he was pivotal in leading the end-to-end delivery of healthcare products and services across a variety of marketplaces, including federal, state, payer, provider, and international. His broad experience in these roles uniquely positions him to understand the complex dynamics of healthcare delivery on both the administrative and clinical fronts.
Additionally, his role as Regional Chief Executive Officer (CEO) for UnitedHealthcare's TRICARE contract underscored his capability in managing healthcare solutions within military contracts. His versatility and depth of knowledge in operations and strategic management have been key drivers of success throughout his professional journey.
Contributions and Leadership Roles
In addition to his roles at UHS and the Air National Guard, Matt has made significant contributions to the field of healthcare education. He has served as an adjunct assistant professor at the Uniformed Services University of the Health Sciences, sharing his vast knowledge and experiences with future healthcare leaders. His passion for teaching and mentoring is a testament to his commitment to fostering the next generation of healthcare professionals.
Throughout his career, Matt has consistently demonstrated the ability to drive innovation, optimize healthcare delivery models, and enhance operational efficiencies. His extensive involvement in strategy, mergers, and acquisitions at Optum highlights his acumen for navigating complex business landscapes in the healthcare sector.
Now residing in the greater Philadelphia area, Matt's career has seen him traversing through various regions, having spent over 30 years in Minnesota and originally hailing from Bozeman, Montana. This blend of experiences across different states and environments enriches his perspective on healthcare needs and community engagement, enabling him to connect with diverse patient populations and stakeholders across the globe.
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Mesh works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Mesh offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
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Mesh is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Mesh is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Mesh as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Mesh offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Mesh takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Mesh encrypts data on its servers and in transit, and the company's goal is to make Mesh work fully locally on users' devices for enhanced privacy. Mesh is also SOC 2 Type 2 certified.
Mesh is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Mesh is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Mesh offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Mesh offers a Pro Plan ($10 when billed annually) with unlimited contacts. Mesh for Teams starts at $49/month/seat. The pricing structure is designed to make Mesh accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Mesh offers extensive integration capabilities. Mesh introduced a new Integrations Catalog that centralizes information on all of the products and services Mesh supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Mesh also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Mesh's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Mesh makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Mesh's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Mesh is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Mesh stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Mesh excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Mesh is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Mesh offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Mesh's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Mesh has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Mesh is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Mesh beneficial.
Mesh offers competitive pricing in the personal CRM market. Mesh offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Mesh's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Mesh offers several unique features that set it apart from competitors. Mesh focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Mesh also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Mesh offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Mesh isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Mesh instead of Salesforce, Hubspot, and Pipedrive. Mesh is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Mesh can absolutely serve as your primary relationship management tool.
Mesh is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Mesh's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Mesh has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Mesh a comprehensive hub for all your relationship information.
Mesh's AI capabilities are at the forefront of personal CRM innovation. Nexus, Mesh's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Mesh has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Mesh's elegant design and powerful features. Many users describe Mesh as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Mesh eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.