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Maude Bouju
Freelance Professional Photographer
Professional Background
Maude Bouju is an accomplished professional known for her extensive experience in outsourcing, sales, management, and communication within highly respected organizations. With a strong background in project management and business development, Maude has successfully demonstrated her capabilities in leading teams, optimizing processes, and driving significant results in a variety of settings.
Starting her career at Microsoft France, Maude took on a vital role in vendor selection and management, where she was pivotal in analyzing quality control and service level metrics. Her ability to negotiate contracts and manage budgets effectively showcased her skills not only in the operational aspects of outsourcing but also in strategic decision-making. Her leadership in the outsourcing team at Microsoft was marked by an emphasis on continuous process improvements that enhanced partner effectiveness across European subsidiaries.
Transitioning to a sales-centric position, Maude thrived as a Strategic Account Executive with SYKES, where she exhibited remarkable expertise in large accounts business development across the EMEA region. Notably, Maude received a prestigious sales award in June 2002 for a groundbreaking multilingual project that established 250 seats in a Dublin call center. This significant achievement highlights her ability to drive sales and nurture client relationships in a competitive environment.
In her management role, Maude successfully built and led a team of 40 professionals from the ground up, effectively managing a high volume of operations with essential focus on quality service delivery. Her commitment to excellence was instrumental in handling approximately 2000 calls per day, reinforcing her capability in team leadership and operational oversight.
Education and Achievements
Maude graduated with a Bachelor's Degree in Computer Sciences from The George Washington University, which provided a solid foundation for her technical and analytical skills. Her educational background, combined with her professional experience, has enabled her to excel in various roles that require both strategic foresight and meticulous execution.
In addition to her impressive corporate career, Maude is a co-founder of CLARI-KIDS, an initiative dedicated to creating, promoting, and organizing large-scale events for youth in areas such as sports, arts, culture, and education. Her roles in this organization encompassed various responsibilities, including vendor management, fundraising, sponsor relations, and budget planning. Her multifaceted experience in communication and community engagement perfectly complements her corporate skills, demonstrating her passion for making a positive impact on the younger generation.
Achievements
- Vendor Selection and Management: At Microsoft, Maude excelled in overseeing vendor relationships and ensuring compliance with contracts. Her meticulous approach to quality control and key metrics analysis significantly enhanced the efficiency of service delivery.
- Sales Award Recipient: Celebrated for her outstanding contribution to sales at SYKES with a major success story involving a large multilingual project in Dublin, showcasing her prowess in business development within the call center industry.
- Team Leadership: Successfully constructed and managed a high-performing team at Microsoft, demonstrating her exceptional leadership qualities while managing substantial daily call volumes.
- Co-founding CLARI-KIDS: Established an impactful organization that fosters children's engagement in various fields, reflecting her commitment to community service and development.
With a unique blend of technical knowledge, management prowess, and a passion for communication and community involvement, Maude Bouju stands as a testament to what professional excellence and dedication can achieve in one's career. Her contributions in the corporate sector and her community initiatives highlight her multifaceted abilities and unwavering commitment to making a difference.
