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Mauricio Oliveira

Customer Experience Expert - Changing the way Canadian companies connect with their customers at Salesforce Toronto

17 years of experience using IT as a competitive advantage when connected to business objectives, including products and professional services. Passionate about helping companies improve their business processes and maximize their efficiency by providing them tools to connect with their customers, at any time, from anywhere.

Related Questions

How did Mauricio Oliveira develop his expertise in aligning IT with business objectives?
What key strategies has Mauricio Oliveira utilized to enhance customer engagement through technology?
In what ways did Mauricio Oliveira's education at FIAP and Universidade de São Paulo influence his career path?
What are some of the most significant projects Mauricio Oliveira has worked on during his time at Salesforce?
How does Mauricio Oliveira approach the challenge of maximizing efficiency in business processes using IT solutions?
Mauricio Oliveira
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Experience

Principal Solution Engineer, Enterprise - Service Cloud at Salesforce
Lead Solution Engineer, Service Cloud at Salesforce

Education

MBA, Management of Information Technology, FIAP - Faculdade de Informática e Administração
Systems administration, SENAC RIO
Master's degree, Computer Engineering, Universidade de São Paulo

Location

Canada