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Mayank Malhotra
B2B SaaS Specialist helping Enterprises improve CX
Mayank Malhotra is a business growth professional currently working as an Associate Director - Growth at Gupshup. He has extensive experience in business development, product management, and strategic program management across various industries.12
Career Highlights
- Current Role: Associate Director - Growth at Gupshup, where he recently celebrated the launch of Gupshup Conversation Cloud.1
- Previous Experience:
- Business Growth & Go-to-Market for Products & Services at Intellect Design Arena Ltd (May 2020 - January 2025)
- Enterprise Product Manager at Simplilearn (August 2019 - February 2020)
- Strategic Program Manager at Flipkart (March 2018 - August 2019)
- Various roles at L&T Technology Services Limited (November 2008 - March 2017)2
Education
- MBA from Indian Institute of Management Bangalore
- Bachelor of Engineering in Instrumentation & Control from Institute Of Technology And Management2
Key Skills and Achievements
- Expertise in business growth strategy, product management, and customer success
- Led significant growth in Government e-marketplace (GeM), achieving 150% YoY growth in GMV
- Experienced in business process transformation and defining success metrics
- Awarded 'Valuable Contribution' by L&T in 2013 for establishing a Knowledge Management system2
Mayank describes himself as a "business growth catalyst" who focuses on solving customer pain through technology, process, and people.2 He has demonstrated success in scaling marketplace revenue and leading programs from pre-sales to customer success stages across diverse industries.23
Highlights
I am thrilled to announce that I am starting a new position as Associate Director - Growth (GCC) at Gupshup 🚀 💫
I want to extend my heartfelt gratitude to Mukul Yadav for his unwavering support and trust. Your encouragement and commitment to excellence have been instrumental in my journey 🙏
A huge thank you to the incredible Gupshup GCC team as well! Your talent, dedication, and constant support have been the backbone of our success. Working alongside such a dynamic and talented group of individuals is truly inspiring 💪
I am excited about this new chapter and can't wait to see what we achieve together next. Here’s to continued growth and success! 🚀 🚀
#NewRole #Gupshup #Teamwork #Excellence #GCC #LetsGupshup
An unforgettable milestone: Gupshup Conversation Cloud has launched! Witnessing this achievement marks a significant step forward in the tech industry, redefining communication standards. Proud to be part of the team making history. #Gupshup #TechInnovation #NewHorizons #TeamAchievement #GupshupConversationCloud
