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Megan Yen

VP of Customer Success & Activation @Ramp (I'm hiring!)

Megan Yen: VP of Customer Success & Activation at Ramp

Megan Yen is the VP of Customer Success & Activation at Ramp, a financial technology company. She joined Ramp as one of the first 30 employees and helped build the company's revenue engine as VP of Business and Revenue.16

Key Milestones in Megan's Career at Ramp

  • Joined Ramp as employee #30 in 2020, taking on a wear-all-hats GTM, Revenue Operations, and Business Operations role2
  • Built out the Business Operations team, early Growth and Sales teams, and set up revenue operations processes, analytics, and systems2
  • Served as VP of Business & Revenue Operations from 2021-2023, overseeing Biz Ops, Sales Ops, Partner Ops, Marketing Ops, Revenue Enablement, and GTM Systems2
  • Helped grow Ramp's revenue by more than 100x during her time as VP of Business & Revenue1
  • Transitioned to VP of Customer Success & Activation in April 2023, overseeing customer success, scaled onboarding, and the customer community25

Megan's Background

  • Graduated from UC Berkeley Haas School of Business with a BS in Business Administration2
  • Previously worked at Bolt, a payments startup, in various roles including Payment Partnerships, Strategy, and Operations2
  • Spent 2 years as a Management Consultant at Oliver Wyman, leading process definition and optimization projects2

Megan has been recognized for her contributions, being named one of Crain's New York Business' 20 in Their 20s in 2023.5 She continues to play a key role at Ramp, helping the company scale its customer success and activation efforts as it grows.34

Highlights

Aug 24 · linkedin

Let’s stay focused and keep growin’

Today Ramp announced our $300M Series C at a $3.9B valuation, completed our first acquisition ever (welcome Buyer team and Kimia Hamidi!), and are launching a ton of new products designed to help finance teams more fully automate their finances.

As someone who used to spend 8 hrs on a weekend chasing down expense reports and attempting to reconcile transactions, I can tell you that Ramp really is built to serve its end customers. Ramp is so much more than a corporate card. We’re building THE spend management platform that goes to work for finance teams.

We're hiring (so much)! Check out open recs at https://ramp.com/careers, and read more about the fundraise here https://lnkd.in/ekQqCtwu or here https://lnkd.in/eR9jcY_H

On the GTM & RevOps teams, we’re looking for

  • Sales Enablement Lead
  • Sales Ops
  • Marketing Ops
  • Head of Channel Partnerships
  • SDR Managers
  • SDRs, AEs, and AMs (always)

Thankful for this stellar team Eric Glyman Karim Atiyeh Colin Kennedy Geoff Charles Ashley Brucker Stepien Ancy Joseph Marly Levine Bobbi Jo Coyle Emily Jorgens Kelin Crane Joe Abbott Molly Liu TK Kong Tong Xiang Austin Hughes Patrick Yang Subham Agarwal Ryan Murdock David Bulmer Ravi Shrestha Sarah Brown Stewart White Haley T. Benjamin Alderman Alex Song Rohan Vaidya Missy Bieman Jamie Sperber Sam Buck Max Freeman Nadia Sawiris and many more

Jun 21 · linkedin

Ramp Biz/Rev Ops is hiring for a bunch of roles!! Let me know if you know anyone great

  • Biz Ops Associate (https://lnkd.in/gPgEDqV)
  • Sr. Marketing Ops Manager (https://lnkd.in/gNN_6fZ)
  • Sr. Sales Enablement Manager (https://lnkd.in/gkqAcxu)
  • Part-time SFDC Developer (https://lnkd.in/gu6xyeF)

AND the GTM team as a whole is growing. Looking for marketing folks, SDRs, Account Executives, & Account Managers all around! Check out https://ramp.com/careers

It's been so much fun so far working with Patrick Yang Austin Hughes Ryan Murdock Subham Agarwal David Bulmer Kelin Crane Jason Glyman Haley T. - come join us for the ride!

Related Questions

What are some key strategies Megan Yen used to double revenue at Ramp?
How did Megan transition from leading revenue operations to customer success and activation?
What challenges did Megan face when scaling onboarding at Ramp?
How does Megan's hybrid onboarding model work for different customer segments?
What experiments did Megan run to improve customer activation at Ramp?
Megan Yen
Megan Yen, photo 1
Megan Yen, photo 2
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Location

San Francisco Bay Area