Sign In

Michael Kansky

LiveHelpNow,HelpSquad Founder. Partner at BigMouthSurvey,InsaneLab,AzzurLabs. Entrepreneur.Product Strategist.Investor.

Michael Kansky is the founder and CTO of LiveHelpNow, a customer service SaaS company that provides an omni-channel customer support platform.12 He immigrated to the United States from Ukraine as a refugee in 1997.2 Kansky started LiveHelpNow in 2005, initially as a hobby project, which grew into a successful business.23

Key points about Michael Kansky:

  1. Entrepreneurial journey:

    • Founded LiveHelpNow in 20053
    • Also founded HelpSquad, a 24/7 customer support service, in 20153
    • Co-founded Big Mouth Survey5
  2. Professional background:

    • Worked as a consultant at SunGard from 2003 to 20055
    • Served as a system engineer and programmer at ASI Business Solutions from 2000 to 20035
  3. Business achievements:

    • Grew LiveHelpNow to over 2,500 customers and $3 million in annual recurring revenue (ARR)2
    • LiveHelpNow was recognized as an INC 5000 company from 2015 to 20185
  4. Skills and expertise:

    • Proficient in customer service and customer experience (CX) management4
    • Experienced in developing live chat and customer support software1
  5. Languages:

    • Native or bilingual proficiency in Ukrainian, English, and Russian5

Michael Kansky's LinkedIn profile can be found at https://www.linkedin.com/in/mkansky.5

Highlights

Apr 30 · helpsquad.com
Customer Experience Management (CEM) - HelpSquad BPO
Mar 22 · helpsquad.com
Customer Acquisition for Outsourcing: Strategies & Tips
Mar 29 · adammendler.com
Just Be Yourself: Interview with Michael Kansky, Founder and CEO ...
Just Be Yourself: Interview with Michael Kansky, Founder and CEO ...

Related Questions

What inspired Michael Kansky to create LiveHelpNow?
How did Michael Kansky's experience as an IT consultant influence his business idea?
What challenges did Michael Kansky face when starting LiveHelpNow?
How did Michael Kansky's initial free offering strategy impact his business?
What advice does Michael Kansky have for entrepreneurs looking to grow their businesses?
Michael Kansky
Michael Kansky, photo 1
Michael Kansky, photo 2
Add to my network

Location

Quakertown, Pennsylvania, United States