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Michael Maas
Vice President & General Manager, Northern Europe
Michael Maas is currently serving as the Vice President EMEA North at ServiceNow, overseeing operations in the Benelux, Germany, Nordics, and UK & Ireland regions.
With over twenty years of experience in sales and technical management within the IT industry, he has a solid background working with companies like Blackberry, Good Technology, and EMC.
At ServiceNow, Michael drives both Direct sales and Channel sales to expand the company's routes to market, focusing on creating digital workflows and experiences that enhance productivity and deliver exceptional customer and employee experiences.
He is a strong advocate for digital transformation and shares his expertise on various topics such as cloud & technology, digital workflows, future of work, customer and employee experience, security, and service management through blogs, publications, and articles on platforms like LinkedIn.
Michael Maas embodies the ethos of ServiceNow, aimed at making the world of work better for people by enabling businesses to become digital native companies and embark on successful Digital Transformation journeys.
Highlights
Sprinklr has been awarded as the Best software CX and Contact Center platform by Contact Center Hub in Spain amongst 47 different tech companies at the Platinum Customer Experience Awards in Madrid.
We thank our esteemed clients, partners and employees for their trust. The best is yet to come 🚀🇪🇸🤓 olé!
Transform your front office starting with your contact center! Discover why Sprinklr is disrupting the industry. It’s not just about boosting customer satisfaction; it’s about elevating your top-line revenue.
I’m impressed by how quickly we can turn a traditional contact center into an experience center. Instead of viewing customer service as a problem-solving and cost center, contact centers should expand their perspective to see it as a shared value creation function. Engage customers at every step of their journey.
How can we assist you? We’re eager to share the most common use cases for gaining a competitive edge. With AI by your side, the possibilities are endless!
https://lnkd.in/ePj27yhk
#sprinklr #unifiedcxm #ccaas
