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Michael Nusimow

Co-Founder ThoughtfulGpt: AI Automations for Revenue & People-Ops Teams

Michael Nusimow is a seasoned entrepreneur known for his roles as CEO & Co-Founder at DrChrono and COO & Co-Founder at ThoughtfulGPT.

With a strong educational background, Michael studied Bachelor of Engineering in Computer Engineering and Computer Science at Stony Brook University, Certificate of Professional Achievement in Information Systems, Operating Systems, Databases, Networks at Columbia Engineering, and attended Y Combinator.

His professional journey includes being a Seed Investor at Cash Flow Portal, an Angel Investor at OpenCall.ai (YC W24), and an Angel Investor at Certainly Health.

Michael Nusimow's leadership and entrepreneurial skills were honed during his time at Y Combinator Winter 2011, where he launched DrChrono, a company he co-founded that offers healthcare solutions.

His latest venture, ThoughtfulGPT, showcases his innovative mindset and strategic thinking in the tech industry.

Highlights

May 15 · linkedin

For a B2B SaaS company, how do you handle larger customers asking for red-lines of standard customer contracts?

Once you start selling to larger companies, it can be shocking to many startup founders to have to deal with legal redlines to their standard contracts and terms of service.

If it's a big enough customer (in revenue to you) it's worth the legal hassle of having your legal team review their contract and do a few back and forth redlines. That custom contract will also be part of your company's due diligence in all future funding rounds so make sure you have a folder somewhere with all of your custom contracts.

It will take a fair amount of time and legal costs, so make sure you price that into your pricing model, if you think there will be $5k worth of legal costs with a customer you should add at least that much to your setup fee in your pricing model and make sure that isn't commissionable to your sales reps.)

For a B2B SaaS company, how do you handle larger customers asking for red-lines of standard customer
Michael Nusimow
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Location

Mountain View, California, United States