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michael vlugt

Senior Functioneel Beheerder (Digitaal)

Michael Vlugt is a professional with a diverse background in various areas such as Self Service Solutions, Middleware, Internet Self Service, IVR Self Service, Incident Management, Change Management, Agent-Tools, Presentation Skills, Training, Releasemanagement, and Scrum and Agile methods.

He holds a Bachelor's degree in Bedrijfskundige Informatica with a specialization in Demand Management from NCOI. Additionally, he pursued studies in Trade at Titus and Zoomvliet College at the MBO level.

Michael has held key roles in reputable organizations including Vattenfall and Nuon, where he served as Coördinator Functioneel Beheer, Scrummaster Online, Functioneel Beheerder C Releasemanager Internet, Functioneel Beheerder B Internet, Functioneel Beheerder A Internet, Helpdesk Mijn Nuon, and Helpdesk Internet at various points in time.

michael vlugt
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Location

Amsterdam, North Holland, Netherlands