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Michel Pereira

Manager Customer Support at Upstream Works Software

Michel Pereira is a seasoned IT professional with 18 years of experience, excelling in leadership and team-building to enhance customer experiences.

Known for a continuous improvement mindset, adept at defining team goals, creating training plans, streamlining processes, and proposing cost-effective solutions, he values collaboration across diverse teams.

With strengths in leadership, account and project management, service management, diversified technical knowledge, and fluency in four languages, Michel Pereira is a reliable and proactive professional.

He holds a Bachelor's degree in Computer Science from Universidade Guarulhos and has held key roles such as Manager Customer Support at Upstream Works Software, and formerly served as a Technical Account Manager at Pivotree, Quadient, IT Problem Manager at General Motors, Incident Manager at Hewlett Packard Enterprise, and Network Administrator at HDI Seguros.

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Location

Woodbridge, Ontario, Canada