Sign In

Miftakhul Huda

VP Head of Technology Customer Experience & Analytics at Indosat Ooredoo

Miftakhul Huda is the VP Head of Technology Customer Experience & Analytics at Indosat Ooredoo, a prominent telecommunications company in Indonesia.1 He is a seasoned professional with over 14 years of diverse managerial experience in the telecommunication industry, specializing in areas such as Engineering, Technical Support, Customer and Business Analytics, Product Development, Product and Segment Management, Business Strategy, and Marketing Planning.

Huda is known for his goal-oriented leadership style and in-depth knowledge of the telecommunication field. He excels in business analysis, marketing, and managing a wide array of telecommunication products and services. His key strengths include analytical thinking, strategic planning, team coordination, and motivating colleagues to achieve organizational objectives.

Academically, Huda holds a Master's degree in Marketing & Finance from Prasetya Mulya Business School, has completed the CFA 1 Program from Binus Business School, and earned a Bachelor's degree in Electrical Engineering from Institut Teknologi Sepuluh Nopember Surabaya. He also has a certification in Design Thinking for Innovation from the University of Virginia Darden School of Business.

Throughout his career, Huda has held various key positions in reputable organizations, including:

  • VP Head of Technology Customer Experience & Analytics at Indosat Ooredoo
  • Acting VP Head of Market Research at Indosat Ooredoo
  • VP Head of Demand & Capacity Planning at Indosat Ooredoo
  • GM Business Insight & Marketing Planning at PT. Bakrie Telecom Tbk
  • Head of Core Product Management at PT. AXIS Telekom Indonesia
  • Senior Product Manager at PT. SMART TELECOM
  • Product Manager at PT Hutchinson Telecommunications Indonesia
  • Manager Corporate Planning at PT. XL Axiata Tbk
  • Marketing Support at PT Indosatcom Adimarga

Related Questions

What are Miftakhul Huda's key achievements at Indosat Ooredoo?
How has Miftakhul Huda's background in electrical engineering influenced his career?
What strategies does Miftakhul Huda use to improve customer experience in telecom?
Can you provide examples of Miftakhul Huda's work in product development?
How does Miftakhul Huda's experience in business analytics benefit Indosat Ooredoo?
Miftakhul Huda
Miftakhul Huda, photo 1
Miftakhul Huda, photo 2
Add to my network

Location

Banten Province, Indonesia