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Mike Manley
Chief Technology Officer at ThinkCERCA
Mike Manley is an experienced technology professional currently serving as the IT Senior Director of Store Systems at Dave & Buster's Inc. since July 2022.1 His career in the technology sector spans several decades, with a focus on leadership roles in the hospitality and entertainment industries.
Career Highlights
Current Role: As IT Senior Director of Store Systems at Dave & Buster's Inc., Manley is responsible for providing technology leadership in the hospitality sector.1
Previous Positions:
- IT Senior Director of Applications and Data at Main Event (July 2021 - July 2022)
- Director IT Revenue Systems at Main Event (December 2019 - July 2021)
- Chief Information Officer (CIO), Chief Technology Officer (CTO), and VP of IT Consulting at Mike Manley Consulting (2019 - 2020)
- Vice President Information Technology at iFLY Indoor Skydiving (2014 - 2018)
- Various roles including Chief Information Officer at Sbarro (2006 - 2014)1
Achievements and Expertise
Throughout his career, Manley has demonstrated expertise in:
- Scaling systems and improving performance
- Enhancing end-user experience
- Overseeing e-commerce, infrastructure, and application development
- Implementing cost-saving measures
- Improving system availability and security
Some notable accomplishments include:
- Achieving a 38% increase in e-commerce conversion rate at iFLY Indoor Skydiving
- Delivering $500K in annual savings at Sbarro through redesign of retail store telecommunications
- Reducing costs by 30% and improving system availability by transitioning to ERP hosting at Sbarro1
Education
Mike Manley holds a Bachelor of Business Administration (B.B.A.) in Management Information Systems and Services from The University of Texas at Austin - The Red McCombs School of Business.1
Mike Manley's LinkedIn profile showcases a professional with extensive experience in technology leadership, particularly in the hospitality and entertainment sectors, with a track record of driving innovation and efficiency in various organizations.
Highlights
A year and a half ago I made the decision to relocate my family from Austin to DFW for an exciting opportunity at Main Event. While it was a difficult personal decision to move my family, the ability to merge my background in hospitality and entertainment technology into one position was very exciting.
What a phenomenal 18 months it has been. As a company, we made the right decisions on how to handle business during an unprecedented global pandemic. As an employer, we put our people first and took care of team members during the crazy times. We’ve come out of it as a stronger team with an incredibly strong business. Having spent this last week with our phenomenal field operators and company leadership at our annual conference, the energy and excitement for our future is powerful. We were able to recognize so many individuals in field operations for their outstanding performance, while knowing that all of them are winners for making this brand what it is.
I’m thankful to be a part of an all-around great brand, and proud to play a part in shaping our future.
#mainevent
Main Event is hiring! If you or someone you know has Micros RES 3700 experience and is interested in a 2nd level support position during peak hours, please check this position out.
Recruiting friends, we are solely looking for direct applicants at this time. Thank you.
