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Mikko Hagelberg
Director, Consumer purchasing at Swappie
Professional Background
Mikko Hagelberg is an accomplished leader with extensive experience in business development and product management, particularly at the intersection of advertising, eCommerce, and retail. Over the years, Mikko has developed a reputation for driving growth in complex, hyper-growth environments by leading global, distributed teams that tackle intricate initiatives. His collaborative approach ensures that multiple stakeholders and complex business processes are effectively managed, allowing for seamless project execution and the achievement of strategic objectives.
Mikko's career has seen him excel in various pivotal roles, including his current position as the Director of Consumer trade-in at Swappie. Here, he has played a fundamental role in shaping the company's approach to customer trade-ins, focusing on enhancing user experience and maximizing value for both the company and customers. Prior to this, he served as Head of Supply at Swappie, where he honed his skills further in managing supply chain dynamics in a rapidly evolving market.
Before his tenure at Swappie, Mikko held several pivotal roles at Smartly.io, a platform known for its innovative online advertising solutions. As the Global Head of Industry for Retail, he developed impactful strategies designed to enhance customer outreach and improve retention for retail clients. His earlier positions at Smartly.io also include Business Development Manager and Technical Account Manager, where he fostered strong relationships with clients and played a key role in the company's growth.
Mikko's diverse roles are not limited to large corporations; he has also made significant contributions in startup environments. As the CEO of IHS Huippuvalmennus Oy, he showcased his entrepreneurial spirit and commitment to fostering innovation. His experience as a Project Manager at SLUSH and Program Manager for Startup Life at Startup Sauna highlights his passion for nurturing emerging businesses and mentoring future leaders.
His early professional journey also includes roles in the academic sphere, where he served as a Project Coordinator for the REE Europe 2012 Conference at the Aalto Center for Entrepreneurship. His involvement in various capacities at Aalto Entrepreneurship Society, including as a Board Member and Team Member, further illustrates his dedication to encouraging entrepreneurial ventures.
Throughout Mikko's career, he has developed a keen understanding of how to navigate the complexities of the market while leveraging his expertise in business management, making him a powerful advocate for innovation and growth.
Education and Achievements
Mikko Hagelberg's educational journey laid the groundwork for his successful career in business development and product management. He received his Bachelor of Science degree from Aalto University, where he focused on building a strong foundation in business principles and strategies. This academic background was further complemented by exchange studies at Queen's University, which provided Mikko with valuable international exposure and diverse perspectives on global commerce and communications.
He continued to deepen his knowledge by undertaking Master studies at Aalto University, where he expanded his expertise in relevant fields, preparing him for the challenges of the rapidly changing industries in which he would later excel. Mikko's education not only equipped him with theoretical knowledge but also enabled him to cultivate critical thinking and problem-solving skills essential for his leadership roles.
Notable Achievements
Among his many accomplishments, Mikko has successfully contributed to the growth of the organizations he has been part of, helping them navigate complex environments and achieve significant milestones. His strategic leadership in consumer trade-ins at Swappie is just one example of how he drives value in a competitive landscape.
At Smartly.io, Mikko's role in the retail sector significantly elevated the company's standing in the industry, highlighting his ability to foster strategic partnerships and create value for clients. His earlier positions allowed him to lay the groundwork for this and enabled him to develop skills that are critical to effective business management and product development.
Further showcasing his commitment to entrepreneurial ecosystems, Mikko has actively participated in initiatives that support startups and innovation. His involvement in SLUSH illustrates his dedication to promoting entrepreneurship, while his leadership roles in various Aalto University initiatives signify his passion for nurturing the next generation of business leaders.
Achievements
Mikko Hagelberg has made numerous contributions to the fields of business development and product management, particularly in advertising and eCommerce. His strategic leadership has driven substantial growth initiatives at leading firms, and his role in nurturing the entrepreneurial landscape through his involvement in various initiatives demonstrates his commitment to innovation and education.
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Mesh works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Mesh offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
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- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Mesh is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Mesh is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Mesh as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Mesh offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Mesh takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Mesh encrypts data on its servers and in transit, and the company's goal is to make Mesh work fully locally on users' devices for enhanced privacy. Mesh is also SOC 2 Type 2 certified.
Mesh is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Mesh is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Mesh offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Mesh offers a Pro Plan ($10 when billed annually) with unlimited contacts. Mesh for Teams starts at $49/month/seat. The pricing structure is designed to make Mesh accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Mesh offers extensive integration capabilities. Mesh introduced a new Integrations Catalog that centralizes information on all of the products and services Mesh supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Mesh also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Mesh's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Mesh makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Mesh's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Mesh is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Mesh stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Mesh excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Mesh is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Mesh offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Mesh's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Mesh has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Mesh is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Mesh beneficial.
Mesh offers competitive pricing in the personal CRM market. Mesh offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Mesh's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Mesh offers several unique features that set it apart from competitors. Mesh focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Mesh also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Mesh offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Mesh isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Mesh instead of Salesforce, Hubspot, and Pipedrive. Mesh is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Mesh can absolutely serve as your primary relationship management tool.
Mesh is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Mesh's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Mesh has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Mesh a comprehensive hub for all your relationship information.
Mesh's AI capabilities are at the forefront of personal CRM innovation. Nexus, Mesh's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Mesh has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Mesh's elegant design and powerful features. Many users describe Mesh as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Mesh eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.