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Milan Patel

Application/Production/DevOps Support Specialist, ITIL Expert in Banking/Finance/Payment and Electronic Trading domains.

Milan Patel is a highly experienced Application Support Engineer with a strong background in technologies such as Oracle, Unix/Linux/AIX, MS SQL Servers, and more. He also possesses expertise in Banking/Trading/Payments domains, including Corporate Application support, Service Management, and Application Release Processes.

With a proven track record of managing and leading teams of software support professionals, Milan has consistently delivered high service standards and ensured SLA compliance. He is known for his skills in process automation, enhancing productivity, and boosting the performance of critical business applications.

Milan Patel's knowledge extends to various financial asset classes like FX, Bonds, Equities, and Derivatives. He also has hands-on experience in Electronic Trading platforms such as ION Trading, Eikon, and Bloomberg, and is familiar with financial markets like LSE, Eurex, and CME.

Furthermore, Milan excels in ITIL processes for IT service operations, covering areas like Change Management, Incident Management, Disaster Recovery, and Business Continuity Planning. He has a long history of working closely with clients, gathering requirements, and has been deployed in multiple locations worldwide, including Manila, Accra, Mumbai, and Singapore.

Milan Patel pursued his Bachelor of Engineering in Information Technology from Shah and Anchor College of Engineering, where he graduated with First Class honors.

His professional journey includes roles such as Application Support Consultant at JPMorgan Chase & Co., Senior Support Analyst at BNP Paribas, Senior Application Support Analyst at Bank of America, Application Support Engineer at Xoriant Solutions Ltd., and Software Engineer at Tech Mahindra.

Milan Patel
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Location

Singapore