Suggestions
Mohan Kalyanasundaram
Platform Architect, Salesforce at IBM
Professional Background
Mohan Kalyanasundaram is a high-performance, result-oriented senior IT professional whose remarkable career spans over 14 years in the Salesforce ecosystem. With extensive experience in overseeing the lifecycle of critical applications from conception to deployment, Mohan has established himself as a trusted leader in delivering enterprise-level Salesforce solutions in both global and local environments. His expertise not only includes the technical aspects of Salesforce but also strategic management and stakeholder communication, which positions him as a pivotal player in any technology-driven organization.
At present, Mohan serves as a Platform Architect for Salesforce at IBM, where he leverages his vast knowledge of Salesforce technologies to architect solutions that meet complex business requirements. His impressive track record features over 15 successful Salesforce implementations that have handled high volumes and high traffic, enabling organizations to transform their customer engagement through the innovative use of cloud technologies, bringing stakeholder visions to life.
Previously, Mohan held lead technical architect positions in prestigious organizations like FCA Fiat Chrysler Automobiles and Verizon, where he played an integral role in shaping their technical strategy and delivery frameworks. He successfully managed technology teams while implementing complex systems like Sales Cloud and Service Cloud, ensuring seamless integrations with legacy systems and improving operational efficiencies.
Education and Achievements
Mohan's academic background is fortified by degrees in advanced IT disciplines. He holds a Master of Science in Information Technology from Regis University, a degree in Computer Science from the University of Madras, and an MBA in Management Information Systems from Northwestern Polytechnic University. This blend of technical education and business acumen equips him with a unique perspective on how technology drives organizational success.
Throughout his career, Mohan has earned over 15 Salesforce certifications, showcasing his commitment to continuous learning and excellence in his field. His ability to implement Salesforce Contact Center applications, which integrate CTI with back-end legacy systems, significantly enhances customer service functionalities by providing a 360-degree view of the customer in the agent console. Moreover, Mohan has successfully documented and socialized Salesforce best practices across various teams, promoting collaboration and consistent governance.
His leadership extends beyond technical execution; he has facilitated numerous discussions with stakeholders including senior leadership teams, product managers, and implementation partners. This capability highlights his strong communication skills and his aptitude for translating complex technical concepts into actionable business strategies.
Notable Achievements
Mohan's notable achievements include extensive experience in defining, designing, and implementing complex multi-tier distributed software applications using J2EE and Oracle technologies. He successfully led implementations of Oracle E-Business Suite (CRM & ERP), employing Waterfall methodologies to ensure thorough project management and delivery.
His career is marked by successful international and local deployments of intricate IT solutions directly at client sites, enabling organizations to harness technology's full potential. Mohan's strategic insights and ability to conduct thorough research into and troubleshooting of complex issues have consistently proven invaluable to his clients. His take-charge personality ensures that projects are driven to completion effectively and efficiently.
In addition to his professional roles, Mohan has contributed to the success of companies like AbbVie and Glassdoor by taking on critical technical architect positions that push forward technology standards and pave the way for innovative solutions. As a former director of application development at printchannel.com and a solutions architect at Sun Microsystems, he has honed his ability to lead diverse teams in navigating the intricacies of technological implementations.
Overall, Mohan Kalyanasundaram’s expertise in Salesforce architecture, comprehensive technical skill set, and leadership capabilities make him an invaluable asset to any organization seeking to enhance their IT infrastructure and cloud-based solutions.
