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Monal Chokshi

Senior Director, Head of Research & Insights at Dropbox

Monal Chokshi is a seasoned UX research leader who, until recently, served as the Senior Director and Head of Research & Insights at Dropbox.12 In this role, she led an organization with researchers embedded across various product teams, as well as a centralized research team focused on Dropbox's strategic direction through foundational research.12

Prior to her position at Dropbox, Monal was the Head of UX Research at Lyft, where she demonstrated exceptional leadership by growing the research team from just herself to over 30 researchers, design strategists, and research operations specialists.12 Her experience in building research teams from the ground up extends to her time at SoundCloud, where she served as a senior manager and head of design research between 2013 and 2015.1

Monal's educational background includes:

  • A degree in Symbolic Systems from Stanford University1
  • A Master of Science in Cognitive Science with a focus on Human-Computer Interaction (HCI) from UC San Diego1

Throughout her career, Monal has been a generous contributor to the UX research community, sharing her insights at events such as UX Live's UXR Conference and on various industry podcasts.12 Her expertise lies in growing impactful UX research organizations and increasing the influence of research in product decisions.2

Monal is known for her strategic approach to product research, her ability to build and scale research teams, and her focus on connecting research operations to company strategy.2 Her LinkedIn username is monal.3

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Monal Chokshi
Monal Chokshi, photo 1
Monal Chokshi, photo 2
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Location

San Francisco, California, United States