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Msc. Fabricio Lopes

Performance and Continuous Improvement Manager across Operational to Customer Experience Process, GRC LGPD IT Business Manufacturing Analytics Quality HCM.

Msc. Fabricio Lopes is a data-driven resilience professional and Master Black Belt in Lean Six Sigma with extensive experience in project implementation and team management across various industries such as IT services, Payroll - HCM, Telemarketing, and Manufacturing.

With a strong focus on efficiency improvements and financial gains, Fabricio leverages concepts of times and methods, modern business management, risk assessment, and technology adoption to drive innovation and high-performance team building.

Fabricio has a proven track record of successful implementations and leadership at renowned companies like Schaeffler Group, Hewlett-Packard, Capgemini, ADP, and América Móvil, utilizing the DMAIC methodology for continuous improvement.

His qualifications span a wide range of hard and soft skills including ITIL processes management, ISAE 3402 controls, business chain indicator systems, waste elimination, automation with RPA, various ISO standards compliance, governance, risk, compliance management, and more.

He holds a stricto sensu master's degree in mechanical engineering focusing on O&M technologies and process improvement and is an active member of the American Quality Society for continuous learning and process enhancement.

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Location

São Paulo, Brazil