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Naveen Sampath

VP, Product - Customer Experience, Omni, Supply Chain, Logistics, Final Mile, Transportation, B2C & B2B

Naveen Sampath is a seasoned professional with over 20 years of experience in product strategy, roadmap development, and execution focusing on eCommerce and Supply Chain.

Throughout his career, Naveen has successfully launched various Omnichannel products, marketplace platforms, and innovative customer-facing solutions.

His expertise includes optimizing order routing and sourcing algorithms, enhancing post-purchase customer experience, and leading initiatives to improve customer satisfaction while reducing operational costs.

Naveen's skill set spans across product domains such as Customer Experience, eCommerce, Marketplace, and Order Management, coupled with proficiency in data analytics, AI/ML, and KPI tracking.

He holds an MBA from The University of Chicago Booth School of Business and a Bachelor's degree in Mechanical Engineering from Motilal Nehru National Institute Of Technology.

With prior roles as Vice President, Product at Williams-Sonoma, Inc., Director of Digital Customer Experience at B2B Marketplace, and experience at Accenture, eBay, and Infosys, Naveen has developed a strong background in driving technology products to achieve significant growth and operational efficiency.

Naveen Sampath
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Location

San Francisco Bay Area