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Nelli Kostyrko

Customer Support Specialist at Grammarly

Nelli Kostyrko is a dynamic professional with a diverse background in customer support and business development, coupled with a strong foundation in the tourism and travel services industry. With a Bachelor’s degree in Tourism and Travel Services Management from the esteemed Kyiv National University of Trade and Economics (KNUTE), Nelli has combined her academic knowledge with hands-on experience in various industries, ensuring she has a well-rounded perspective on customer experiences and business strategies.

Beginning her career in hospitality, Nelli showcased her exceptional interpersonal skills as a Cocktail Waitress at Bluegr Hotels and Resorts. This role allowed her to interact with guests directly, highlighting her commitment to delivering outstanding service in a fast-paced environment. Nelli quickly transitioned into a Kitchen Assistant position at Papa's Pizzeria, where she learned the ins and outs of the culinary field while continuing to develop her customer service expertise.

Nelli's career took a significant turn when she joined CIENCE as a Business Development Representative. During her time there, she honed her skills in sales strategy and client engagement, later advancing to a Senior Business Development Representative. Her tenure at CIENCE marked a pivotal point where she embraced the challenges of business development and improved her skill set in lead generation and client relations.

Further enhancing her career, Nelli served as a Beauty Specialist at LVMH Perfumes & Cosmetics, where her passion for beauty and customer interaction was fueled. Here, she not only represented a world-renowned brand but also provided personalized experiences for clients, reinforcing the importance of relationship management in retail. Currently, Nelli is leveraging her extensive expertise and skills as a Customer Support Specialist at Grammarly, where she assists users in navigating the platform and maximizing its features, all while upholding the brand's commitment to exceptional customer service.

Related Questions

How did Nelli Kostyrko achieve her Bachelor’s degree in Tourism and Travel Services Management at Kyiv National University of Trade and Economics?
What inspired Nelli Kostyrko to transition from a Cocktail Waitress to a Customer Support Specialist at Grammarly?
In what ways did Nelli Kostyrko's role as a Beauty Specialist at LVMH Perfumes & Cosmetics influence her approach to customer service?
What skills did Nelli Kostyrko acquire during her time at CIENCE that have contributed to her success in business development?
How has Nelli Kostyrko combined her academic background with her experience in the tourism and travel industry to enhance her professional career?
Nelli Kostyrko
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Location

Ukraine