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Nicholas Wong
Operator
Nicholas Wong is a senior executive at GoTo Group, currently serving as the Head of Business and Product for Moka, a division of GoTo Financial.12 His role involves overseeing both the business operations and product development aspects of Moka, which is part of GoTo Group's financial technology offerings.
Professional Experience
Nicholas has a diverse and extensive background in the technology and financial sectors:
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Current Roles at GoTo Group:
- Head of Business and Product for Moka
- Head of GTM (Go-to-Market) Strategy for GoPay Merchants1
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Previous Positions at GoTo Financial:
- Head of Revenue Strategy
- Head of Operations for Commerce Enablement1
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Prior Experience:
- Vice President and Head of Experience, Crossborder Logistics at Lazada Group
- Senior Manager, Solutions, Crossborder Logistics at Lazada Group
- MD Overseas Business at Bukito
- Operations Analyst at BOC International
- Intelligence and Strategy Analyst at Langley Intelligence Group Network1
Education
Nicholas Wong's educational background includes:
- Master's degree in International Relations from The London School of Economics and Political Science (LSE)
- Bachelor's degree from Sciences Po
- Studies in Modern Standard Arabic at Damascus University
- Postgraduate Diploma in Enterprise Risk Management from HKU SPACE1
Recent Achievements
In January 2024, Nicholas was involved in the launch of Moka Prime, a new initiative by GoTo Financial aimed at supporting MSMEs (Micro, Small, and Medium Enterprises) in Indonesia.3 This launch aligns with GoTo Financial's mission to provide various services and support forms to small businesses in the country.
Nicholas Wong's diverse experience in business strategy, operations, and product management, combined with his international education, positions him as a key figure in GoTo Group's financial technology initiatives, particularly in the development and growth of Moka within the Indonesian market.
Highlights
Exciting start to the year launching Moka Prime - our flagship point-of-sales hardware for merchants!
Focused on our mission to empower merchants to grow, Moka Prime is designed to transform the merchant's counter top and their customers' experience with sleek design and innovative features. Underlying Moka Prime's launch is GoTo Financial's mission to support MSMEs in Indonesia through different services and forms.
Honored to be part of the journey bringing Haryanto Tanjo's vision to life.
Taking the chance here also to thank some of the team for tirelessly making it happen - Agam Gahara, Willy Ricardo, Teguh Ariya Setiawan, Guntur Rayendra Putra, Olivia Kurniawati, Billy Lumanauw. Earlier pioneers Alvin L Wiradja Cynthia T. Kelvin Gani. And many others!
Check out more on Moka Prime at https://lnkd.in/gMfvbVVP !
Happy New Year 2022!
As we march into the new year, I penned down some personal reflections and learnings in 2021. This was a highly unusual year that took us across 3 continents, during which we were preparing for the arrival of a new family member, just to be turned back at airports on the way home, all the while managing teams remotely full time.
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In a Covid world, country travel policies are ever evolving with short notice. Living in a country with a volatile travel policy that may be motivated by reasons beyond public health, resilience and thinking on your feet are the key to navigate through unexpected changes during moments of crisis. Think of it as a personal Amazing Race with higher personals stakes.
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To all travelers out there: Strive to get the most updated information (Google search often turns up outdated information). Expat social media groups and twitter are great sources. Leverage airline free cancellation policies to prove your return tickets. Always know what are your passport's usual visa free countries, and how that list looks like during the pandemic.
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It is inevitable that one feels low facing setack after setback. A light remedy is a personal reminder of what we already have, and be grateful. Deeply grateful to all the kind people who have graced our path with their presence, offers, and hand.
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We made some beautiful discoveries with the impromptu traveling. Serbia - crossroads between empires that hosts some stunning scenery. Mauritius - we danced to sega the national music of the joyous islanders. Part of what gets me out of bed.
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The rapid spread of the Delta variant is what inflicts real fear and pain on people. Covid is certainly not "just a flu." Understandably though, there are different levels of personal understanding depending on which part of the world one is from. For those with connections in India and Indonesia - the daily updates of casualties of close circles must still be a ghost in their minds. That episode will hopefully not be repeated with Omicron - health facilities and infrastructure have improved since, and more importantly people are now a lot more aware of the perils of covid.
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Pandemic times were really a test of leaders' empathy and leadership quality. How does one keep a team motivated at moments of personal crises of certain members? What realistically can you do for them as a relief?
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In the highly unlikely event of one searching for gynecologists spanning across continents and languages, Google reviews can be reliable. Don't go for the simple 4+ rating; look instead for the worst reviews left by people and then make your pick. Some hard lessons learned there.
2021 may have been a ride. But we are not to forget why and how the saga started - it was to celebrate a new addition to our family. And we celebrated one at the beginning of the year and one at the end. It worked out fine and, once again, gratefulness is called for.
#NewYear #reflections #team #family
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Mesh works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Mesh offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
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- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Mesh is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Mesh is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Mesh as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Mesh offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Mesh takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Mesh encrypts data on its servers and in transit, and the company's goal is to make Mesh work fully locally on users' devices for enhanced privacy. Mesh is also SOC 2 Type 2 certified.
Mesh is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Mesh is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Mesh offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Mesh offers a Pro Plan ($10 when billed annually) with unlimited contacts. Mesh for Teams starts at $49/month/seat. The pricing structure is designed to make Mesh accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Mesh offers extensive integration capabilities. Mesh introduced a new Integrations Catalog that centralizes information on all of the products and services Mesh supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Mesh also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Mesh's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Mesh makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Mesh's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Mesh is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Mesh stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Mesh excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Mesh is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Mesh offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Mesh's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Mesh has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Mesh is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Mesh beneficial.
Mesh offers competitive pricing in the personal CRM market. Mesh offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Mesh's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Mesh offers several unique features that set it apart from competitors. Mesh focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Mesh also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Mesh offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Mesh isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Mesh instead of Salesforce, Hubspot, and Pipedrive. Mesh is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Mesh can absolutely serve as your primary relationship management tool.
Mesh is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Mesh's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Mesh has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Mesh a comprehensive hub for all your relationship information.
Mesh's AI capabilities are at the forefront of personal CRM innovation. Nexus, Mesh's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Mesh has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Mesh's elegant design and powerful features. Many users describe Mesh as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Mesh eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.