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Nicolai Skabo
Go-To-Market Leader at OpenAI
Nicolai Skabo is an entrepreneurial commercial leader with extensive experience in the technology industry, particularly in the EMEA (Europe, Middle East, and Africa) region. While he previously held the position of Head of Strategic Accounts, EMEA at InVision, he has since moved on to a more senior role.1
Current Position
Nicolai Skabo is currently the Go-To-Market Leader, EMEA at OpenAI, a position he has held since May 2022.1 In this role, he is responsible for leading commercial efforts in the EMEA region, focusing on the success of OpenAI's clients, partners, and team.
Previous Experience
Prior to joining OpenAI, Nicolai's career included:
-
InVision:
- Head of Strategic Accounts, EMEA (February 2020 - August 2021)
- Account Executive, Strategic Accounts (February 2019 - February 2020)
- Sr. Account Executive, Enterprise (August 2017 - January 2019)
-
Mixpanel:
- Account Executive, Enterprise, EMEA (January 2017 - August 2017)
- Sr. Account Executive, Mid-Market, EMEA (July 2016 - December 2016)
- Various roles in San Francisco (2014-2016)
-
Oracle:
- Enterprise Business Development at Oracle Eloqua (August 2013 - April 2014)
- Oracle Academy graduate (July 2013 - August 2013)
Education
Nicolai holds a Bachelor of Science in Business Administration from the University of Southern California - Marshall School of Business (2009-2013).1
Achievements
Throughout his career, Nicolai has received several accolades, including:
- Presidents Club awards at InVision (2020, 2019) and Mixpanel (2015)
- Excellence Award at Mixpanel (2015)
- Top Scholar at Oracle Sales Academy
- Dean's List at USC Marshall School of Business (2010 & 2011)1
Nicolai Skabo is bilingual, with native or bilingual proficiency in both English and Norwegian.1
Highlights
Klarna is using AI to revolutionize personal shopping, customer service, and employee productivity. It's fantastic to see what the Klarna team have accomplished in a short period of time💥
Klarna's AI assistant has:
- completed 2.3 million conversations, two-thirds of Klarna’s customer service chats
- reached parity with human agents in regard to customer satisfaction score
- helped customers resolve their errands in less than 2 mins compared to 11 mins previously
- driven an estimated $40 million USD in profit improvement to Klarna in 2024
"We push everyone to test, test, test and explore." - Sebastian Siemiatkowski
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