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Nikki Volpe

Customer Success Partner Lead at Slack

Nikki Volpe is a dedicated professional with a Bachelor of Science degree in Marketing from San Francisco State University.

With a rich work history, Nikki has held notable positions in various prestigious organizations, showcasing her versatility and expertise.

Currently, Nikki serves as the Customer Success Partner Lead at Slack, where her skills in customer support and relationship management shine.

Prior to Slack, she excelled as the Senior Program Manager for Customer Operations at Anaplan, a role that required strategic planning and execution to drive operational success.

Nikki also honed her managerial abilities as the Program Manager for Global Partner Operations at Anaplan, demonstrating leadership and organizational prowess.

Her experience extends to roles such as the Global Workplace Strategy Manager and Operations Manager at CBRE, where she played a pivotal role in workplace optimization and operational efficiency.

Further showcasing her versatility, Nikki served as an Engagement Manager at Clarabridge, leveraging her expertise in client engagement and satisfaction.

Additionally, her role as the Client Care Platform Manager - Americas at Cushman & Wakefield highlights her proficiency in managing client relationships and ensuring top-notch service delivery.

Nikki started her career path as an Event Coordinator at Morrison & Foerster, LLP, where she developed her organizational and coordination skills.

With a strong educational foundation and diverse professional background, Nikki Volpe is a well-rounded professional excelling in customer success, program management, and operational strategy.

Nikki Volpe
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Location

San Francisco Bay Area