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Nikunj Sharma
Driving Growth for TruePal (Healthcare) and TrueFin (Financial marketplace) | Built PM School (2x Founder) | Former Swiggy, Games24x7 Senior Product Manager | Led Chat Teams at Haptik.ai
Professional Background
Nikunj Sharma is a dynamic co-founder and passionate product management practitioner with over a decade of experience in launching and scaling innovative products across diverse domains. His entrepreneurial spirit shines through his pivotal role at PM School, where he is dedicated to empowering aspiring and current product managers by providing exceptional resources, insightful guidance, and valuable networking opportunities tailored to advance their careers.
Prior to his current endeavors, Nikunj has made significant contributions as a Senior Product Manager at well-respected companies such as Swiggy, RummyCircle, and Haptik.ai. Throughout his impressive career, he has expertly led teams and meticulously managed product roadmaps that have successfully delivered remarkable value to both customers and stakeholders. His extensive expertise spans user acquisition, retention strategies, and cutting-edge customer support through applications such as chatbots. His work also covers critical areas such as Mental Wellness, Healthcare, and InsureTech, positioning him as a versatile leader in the product management domain.
Currently, he is spearheading a Marketing team of six talented individuals focused on optimizing conversions while also leading a Growth pod alongside a product manager and engineers. At HDFC Life, he is working on two exciting 0-1 products: a wellness marketplace that caters to physiotherapy, dietitian, and health checkup needs, and a comprehensive investment platform designed for retirement planning that encompasses various investment options, including NPS, mutual funds, insurance, and EPF. His aim is to develop these platforms to emulate the successful 401k plans found in the United States, essentially revolutionizing financial security in India.
Education and Achievements
Nikunj's educational journey began at the renowned Birla Institute of Technology and Science in Pilani, where he studied for a Bachelor of Engineering (B.E.) in Electronics and Instrumentation. This prestigious institute is known for its rigorous academic standards and innovative approach to engineering education, which laid a strong foundation for Nikunj's remarkable career in product management.
Before his engineering degree, he completed his XII grade under the C.B.S.E. curriculum, with a strong emphasis on Physics, Chemistry, and Mathematics at R.N. PODAR, further nurturing his analytical skills.
Achievements
Nikunj's career is marked by a series of noteworthy achievements and contributions to the tech and product management landscape. As a key player in various organizations, he took on roles that required strategic vision and execution skills. Some highlights include his tenure as the Associate Vice President of Growth - Ecosystem Solutions at HDFC Life, where he was integral to expanding their service offerings and enhancing customer engagement.
At Swiggy and Games24x7, he demonstrated his capacity to drive product initiatives that resulted in increased customer satisfaction and loyalty. His role as Platform Product Manager at Haptik further established him as a leader in conversational AI technology, focusing on the development of chatbots that significantly improved customer support interactions.
As co-founder and director of That Food Co., Nikunj showcased his entrepreneurial spirit and passion for innovation within the food industry by leading efforts to create unique products tailored to consumer needs. He also held notable positions in educational technology as Product Marketing Manager at EduPristine and Product Manager at Purple Squirrel Eduventures, where he contributed to the development and marketing of educational resources that empowered learners.
Nikunj's ability to blend technical knowledge with practical application is further enhanced by his early experiences as a Software Audit Intern at Deloitte, where he gained critical insights into software development and management processes that inform his current work.
In the scope of his ongoing work, Nikunj takes great pride in his mission to bridge the gap for aspiring product managers. His commitment to fostering skills in user acquisition, retention strategies, and customer-centric development showcases his unwavering dedication to the industry. Through his various roles, his leadership qualities shine brightly, making him a mentor and role model for many within the product management community.
