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Nykki Yeager

CEO and Co-founder at Flight CX

Nykki Yeager is the CEO and Co-founder of Flight CX, an outsourcing agency that provides customer support teams for companies.23 She has been leading in tech startups since 2010, focusing on data-driven decision making and clear communication.1 Yeager's professional background includes experience as the former Head of Customer Success at Figma.3

Flight CX, founded by Yeager, specializes in providing world-class outsourced customer support teams for companies that prioritize people-first approaches.4 The company was officially announced on March 16, 2021, when Yeager shared her excitement about this new career step on LinkedIn.2

Yeager is also recognized as a speaker in the customer experience industry. She presented on "Clearing the Path: CX Journey Mapping" at the Support Driven Leadership Summit in 20235, demonstrating her expertise in customer experience strategies.

Based in Pittsburgh, Pennsylvania, Yeager's LinkedIn profile highlights her strong belief in people-focused leadership and her 15 years of experience in the tech startup ecosystem.1

Highlights

May 9 · openphone.com
How to Nail Small Business Customer Service - OpenPhone
How to Nail Small Business Customer Service - OpenPhone
Support Driven Leadership Summit 2023 - Philadelphia
Nov 25 · en.wikipedia.org
Cathay Pacific - Wikipedia

Related Questions

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Nykki Yeager
Nykki Yeager, photo 1
Nykki Yeager, photo 2
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Location

San Francisco Bay Area