Suggestions
Oliver Rudd
Head of UK Motor Claims Transition
Oliver Rudd is a seasoned insurance industry professional who currently holds the position of Head of UK Motor Claims Transition at Aviva.1 He has an extensive career in the insurance sector, particularly in claims management.
Throughout his career at Aviva, Oliver has held various high-ranking positions, showcasing his expertise and leadership capabilities. Some of his previous roles include:
- Vice President - Auto Claims Canada
- Head of Motor Claims
- Project Leader
- Head of Commercial Motor Claims and Credit Hire
- Business Manager (Claims)
Before joining Aviva, Oliver worked as the Overseas Claims Team Manager at Norwich Union International, further expanding his experience in the insurance industry.
Oliver's educational background includes studying at Broadland High and pursuing a Diploma in Business and Finance at Norwich City College. His diverse and accomplished career in leadership roles within the insurance domain has established him as a proficient professional known for his strategic acumen and operational excellence.
Highlights
I've joined Aviva Alumni - a network for colleagues, past and present.
Dawn of a new beginning !
After almost 4 years in Canada, today I return to the UK for my next challenge.
Last week I was hugely proud as Amanda Blanc and Jason Storah presented our strong mid year results to the market.
Our performance in Canada was not as strong 4 years ago and I am delighted with the positive impact that my teams have had on our Engagement, Customer and Financial metrics.
I leave Aviva Canada Auto Claims in a better place than I inherited it, with Strong Leadership and a clear 3 year strategy to become even better. I am delighted that Rosallie Papa-Reid will be replacing me and know she will inspire the team to even greater success in the future.
So a few Thank You’s
-
- To Danny Davies, Bryant Vernon and Colm Holmes - A sincere Thank You for enabling this opportunity.
-
- To Gemma Sandwell, Ian Ferguson and Gary Summers thanks for encouraging me and inspiring me to come to Canada and to take myself out of my comfort zone 4 years ago. To Colin Simpson, Alain Jullienne and Kim Leggette - Thank you for your time and Mentoring in Canada.
-
- To Jason Storah, Danny Davies and my Site Leader community - A huge Thank You for everything you all do to drive the Culture and Community of this great business. The diversity, respect and inclusion in Canada in my opinion is one of the main reasons for the turnaround and why the future is so bright for Aviva Canada.
-
- To my peers it has been a delight working with you and learning from you. Whether that’s in Personal or Commercial, Product, Risk, Finance, Legal, People Function, Communication, IT, Change or of course Claims we did some pretty awesome things over the last 3 years and I hope your all as proud of them as I am.
-
- To my Auto Team - What a journey we have been on, you have achieved so much.
Day in, day out you work together to help and protect our Customers. Listening to them understanding their concerns, solving problems and returning Customers to their normal.
Thank You for your Care, Community, Trust and Commitment over the last 4 years. Please have the Confidence to push yourself to achieve even more greatness…
This role has been one of the most enjoyable in my 26 year career and it’s because of the exceptional and diverse people I get to work with everyday.
-
- To our Claims Partners (Vendors), you know who you are ! Thank You for your continued commitment in working together with us to innovate and improve the Customer Journey.
We entrust you in helping our Customers to get back to normal and you do a fantastic job of doing this. Especially with the challenges the past 2 years have thrown at us. Your contribution is huge and doesn’t go unnoticed by all at Aviva Canada. Thank You.
-
- Finally to my Family and Friends, you helped me through the many highs as well as the lows. Thanks for all your support especially to my Wife, Daughters and Pups who I would have been lost without !
To those in the UK I look forward to reconnecting soon.
