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Oliver Schmitt

Director, Global Platform Services & Future Products at ServiceNow

Oliver Schmitt is a prominent figure in the tech industry, currently serving as the Director of Global Platform Services & Future Products at ServiceNow. His professional background includes extensive experience in digital transformation and customer-centric solutions, particularly within the airline and technology sectors.

Professional Background

  • Current Role: As Director at ServiceNow, Schmitt focuses on enhancing global platform services and developing future products that align with digital innovations.
  • Previous Experience: Before joining ServiceNow, he held significant positions at Lufthansa Group, including:
    • Managing Director Digital Hangar: Leading digital initiatives and innovations within the Lufthansa Group.
    • Senior Vice President Loyalty & Ancillary Services: Responsible for customer loyalty programs and ancillary services.
    • Managing Director of Miles & More: Oversaw Europe's leading loyalty program, enhancing customer engagement through digital solutions.12

Education

Oliver Schmitt holds a Ph.D. in Theoretical Physics from Johann Wolfgang Goethe University Frankfurt am Main, which underscores his strong analytical and technical skills that he applies in his current role.1

Skills and Expertise

Schmitt is recognized for his unique blend of technical acumen and intuitive people management skills. His expertise lies in driving digitalization efforts, enhancing customer experiences, and fostering innovation within organizations.2

Overall, Oliver Schmitt's career reflects a commitment to leveraging technology to improve service delivery and customer satisfaction across various sectors.

Highlights

News – SOUNDS OF REVOLUTION Professional Sound Design
About the Team - Oliver Schmitt - Resonance Sound

Related Questions

What are Oliver Schmitt's main responsibilities at ServiceNow?
How did Oliver Schmitt transition from the music industry to a career in technology?
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How has Oliver Schmitt's experience in digital transformation impacted his work at ServiceNow?
What are the future product initiatives Oliver Schmitt is leading at ServiceNow?
Oliver Schmitt
Oliver Schmitt, photo 1
Oliver Schmitt, photo 2
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Location

Frankfurt Am Main Area, Germany