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Olivier Kreijkes

Helping companies deliver personal customer-contact through video!

Olivier Kreijkes is an Enterprise Account Executive at 24sessions, with a background in CX Cloud and customer experience at Oracle.

Kreijkes focuses on enhancing businesses' customer experience through video-calling solutions, emphasizing simplicity, personalization, and security.

He advocates for the use of video calls in sales and service to maintain a personal touch, automate customer journeys, and improve efficiency for both employees and clients.

His key KPIs include NPS, CSAT, FTR, lead time, conversion, retention, cost saving, and efficiency.

Kreijkes' expertise lies in customer-centric video calls, digital transformation, modern customer service, field service, knowledge management, CRM, customer data management, sales performance management, e-commerce, and omnichannel strategies.

He holds a Bachelor's Degree in Business & Economics from Erasmus University Rotterdam and studied IGCSE & IB at United World College of South East Asia.

For those seeking to optimize customer experience through cloud applications, Kreijkes is open to sharing insights and can be contacted via LinkedIn or his provided email and mobile number.

His professional journey includes roles such as Account Executive at Oracle, Business Development Consultant in the Netherlands, and Marketing Coordinator at Erasmus Institute for Public Knowledge.

Additionally, Kreijkes has experience as a Marketing Intern at MEET Management of Events and was a Co-Founder of RHR.sg.

Olivier Kreijkes
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Location

Amsterdam, North Holland, Netherlands