Sign In

Pamela Stooke

Head of Technology, Workflow Automation and Robotics

Pamela Stooke was the Head of Technology for Workflow Automation and Robotics at National Australia Bank (NAB) for over three years.12 She played a significant role in developing NAB's robotic process automation (RPA) capabilities, overseeing the implementation of software bots to improve banking processes efficiency.13

During her tenure at NAB, Stooke led initiatives to scale up the bank's automation efforts, including:

  1. Transitioning from a "room of laptops" to a "full-fledged factory" for bot deployment3
  2. Implementing governance mechanisms and live proofing concepts for bot operations3
  3. Expanding the portfolio of target applications for bot interaction3
  4. Moving the RPA infrastructure to NAB's Azure-based private cloud3

Stooke was instrumental in NAB's response to the COVID-19 pandemic, rapidly scaling up bot capabilities to handle increased demands, such as triaging hardship and loan deferral applications.3

In September 2022, Stooke left NAB to join the Commonwealth Bank of Australia (CBA) as the head of their software engineering practice, reporting to the CIO of technology, Brendan Hopper.14

Highlights

Sep 15 · itnews.com.au
NAB workflow automation and robotics lead switches to CBA - iTnews
NAB workflow automation and robotics lead switches to CBA - iTnews
Sep 15 · kbbcourse.org
NAB workflow automation and robotics lead switches to CBA
Aug 19 · itnews.com.au
NAB takes bots from a 'room of laptops' to 'full-fledged factory' - iTnews
NAB takes bots from a 'room of laptops' to 'full-fledged factory' - iTnews

Related Questions

What are Pamela Stooke's main responsibilities at CBA?
How did Pamela Stooke contribute to NAB's workflow automation and robotics?
What impact did Pamela Stooke's departure have on NAB's technology team?
What are some notable projects Pamela Stooke worked on at NAB?
How did Pamela Stooke's career evolve before joining NAB?
Pamela Stooke
Pamela Stooke, photo 1
Pamela Stooke, photo 2
Add to my network

Location

Melbourne, Australia