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Patrick Keene

Senior Manager, Product

Patrick Keene is a seasoned Product and Program Leader with a strong background in technology and aviation. With extensive experience in leading product management teams, he recently managed a team at Amazon that specialized in Machine Learning applications for Customer Service. Patrick successfully implemented ML models in customer support tools, significantly improving customer satisfaction and reducing operational costs. He was instrumental in developing new Amazon chatbox experiences and utilizing ML for customer-to-agent language translations, benefiting millions of customers globally. Patrick's unique blend of Science, Engineering, and Product skills enables him to deliver innovative ML-driven solutions that excite and engage customers.

Highlights

Aug 31 · myfox47
Proposal for increased RPU rates moves forward - myfox47
A New Improv Theater Tries to Be the Anti-U.C.B. Is That a Trap, Too? - The New York Times
Patrick Keene
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Location

Maple Valley, Washington, United States