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Patton Gleason

Patton Gleason is the founder and CEO of Relay Goods, a company that specializes in re-commerce solutions for the athletic footwear industry.13 With over 20 years of experience in the outdoor and run specialty industry, Gleason has deep expertise in physical retail, e-commerce, logistics, and operations.1

Gleason's career began in running specialty retail, where he gained hands-on experience fitting customers with running shoes.3 In 2018, he developed the concept for Relay, aiming to address the growing challenge of online returns in the athletic footwear industry.3 Initially met with skepticism, the idea gained traction during the COVID-19 pandemic when online sales and returns surged.3

Relay Goods offers innovative solutions to help brands and retailers maximize the value of excess surplus and returned inventory.1 The company repurposes shoes that are returns or excess inventory, selling them through their e-commerce platform at discounted prices.23 This approach not only creates a new revenue stream for retailers but also promotes sustainability by reducing waste in the supply chain.13

Under Gleason's leadership, Relay has grown into a profitable venture without relying on outside investors.3 The company partners with various brands and retailers, including Pacers Running, to handle returns and create a more efficient, sustainable, and generous athletic footwear supply chain.3

Highlights

May 23 · youtube.com
Earn More in Your Retail Business with Re-Commerce - YouTube
Earn More in Your Retail Business with Re-Commerce - YouTube
Apr 17 · zigzag.global
ZigZag partners with Relay to make returns cheaper, faster, and ...
Oct 31 · podcasts.apple.com
Pace the Nation - Apple Podcasts
Sep 27 · runnersworld.com
Relay Goods - Inside the New E-Commerce Running Shoe Store
Relay Goods - Inside the New E-Commerce Running Shoe Store
Happy Returns | Running Insight
Happy Returns | Running Insight

Related Questions

What inspired Patton Gleason to start Relay Returns?
How does Relay Returns' solution differ from traditional return processes?
What are some success stories from brands using Relay Returns?
How does Relay Returns ensure the quality of returned products?
What role does sustainability play in Relay Returns' operations?
Patton Gleason
Patton Gleason, photo 1
Patton Gleason, photo 2
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Location

Richmond, Virginia