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Paul Sanders

Senior Support Account Manager at ServiceNow

Paul Sanders is a Manager of Support Account Management at ServiceNow.2 He is based in San Diego and has over 500 connections on LinkedIn.2 Sanders has been recognized by ServiceNow for his work, receiving the UTG Q2 Llama award in June 2022.4 His role likely involves managing and overseeing support accounts for ServiceNow's enterprise customers, ensuring customer satisfaction, and acting as a key point of contact for support-related activities.13

As a Support Account Manager (SAM) at ServiceNow, Sanders' responsibilities likely include:

  1. Delivering proactive and reactive services to high-profile, strategic customers1
  2. Presenting to all levels of management, including C-Level stakeholders1
  3. Facilitating customer conference calls and meetings to ensure continuous information flow1
  4. Managing performance against service level agreements (SLAs)1
  5. Acting as an escalation point for critical business issues1
  6. Advocating for customers and working with Customer Support to prioritize support tickets3

Sanders' background includes education from the Georgia Institute of Technology2, which likely contributes to his technical expertise in managing enterprise-level support accounts at ServiceNow.

Highlights

Support Account Manager/Technical Account Manager, Gurgaon
Jul 11 · jobzmall.com
Senior Support Account Manager @ ServiceNow | JobzMall
Feb 19 · startup.jobs
Senior Support Account Manager at ServiceNow - Startup Jobs
Apr 24 · rpiprint.com
Contact - RPI Print

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Paul Sanders
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Location

Greater Atlanta Area