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Paul Strickland
Product Management, Business Development, Marketing, Go-to-Market Strategy
Professional Background
Paul Strickland is a seasoned product management executive with over 20 years of experience in creating exceptional customer experiences that lead to measurable improvements in customer satisfaction, engagement, and revenue. His dynamic career has seen him demonstrate a remarkable depth of expertise in product management, business development, and go-to-market strategies. Known for his strong team-building capabilities, Paul has successfully managed cross-functional teams that drive innovation and achieve optimal results.
Paul’s approach to product management is characterized by his ability to disrupt traditional business models. His notable work at Cablevision is a perfect illustration of this; he took the organization's public WiFi network and leveraged it to challenge the existing Machine-to-Machine (M2M) business market that was largely dominated by LTE carriers. This strategic move added hundreds of thousands of devices to the market for broadband, thereby enhancing overall connectivity for consumers and businesses alike.
His tenure at Bresnan Communications marked a significant phase in his career. Here, Paul was instrumental in the creation and delivery of industry-leading cable products to more than 60 underserved tier-2 and tier-3 markets. This impressive achievement led to a 20% reduction in customer churn and a staggering 3X increase in average revenue per user (ARPU), ultimately enhancing the company’s enterprise value to rival that of tier-one peers in the industry.
Moreover, Paul's impressive capabilities in developing cutting-edge audience measurement platforms became evident during his time at Ando Media. The platform he helped to create emerged as a formidable competitor to Arbitron's digital offerings, swiftly becoming the only Media Rating Council-accredited audience measurement solution in the $4 billion Internet radio advertising market.
In his role at TouchTunes, Paul demonstrated his strategic prowess by leading the execution of a product roadmap focused on enhancing product awareness, reducing friction in usage, and increasing the overall value proposition. His efforts resulted in a dramatic 500% increase in year-over-year revenue growth within just six months and an outstanding net promoter score (NPS) that was 50% higher than the industry benchmark.
Paul's tenure at Cablevision was also marked by success in aligning the video product roadmap with customer expectations of mobility, simplicity, and performance, culminating in a remarkable sustained market share of 65% in one of the nation's most competitive cable markets. Additionally, his strategic initiatives in the small and medium-sized business (SMB) market led to a remarkable revenue gain of over 20%, positioning Cablevision as a leader in PC Magazine’s national ranking of Business Internet Service Providers (ISPs).
Education and Achievements
Paul Strickland holds a degree in Business Administration and Management from the prestigious Metropolitan State University of Denver. This educational background provided him with a strong foundation in business principles and management techniques that have evidently influenced his career trajectory.
Throughout his career, Paul has held numerous pivotal leadership roles in various organizations. At Comcast, he currently serves as the Senior Director of Product Management, leveraging his extensive experience to drive product strategy and execution. Previously, he was the Managing Partner at BrightLinQ, where he contributed to providing innovative solutions to clients. He also served as the Senior Vice President of Product Management at TouchTunes Interactive Networks, and Vice President of Product Management at Cablevision, among other prominent positions.
Paul began his career at TCI / AT&T Broadband, where he worked as the Manager of Technology Operations and Integration. His vast experience enables him to lead product teams effectively, aligning them towards achieving common goals that benefit the broader organizational vision.
Key Achievements
- Disrupted traditional M2M business models: Successfully leveraged Cablevision’s public WiFi to increase the number of devices in the broadband market.
- Grew revenue and reduced churn: At Bresnan Communications, he played a significant role in enhancing revenue by driving the delivery of innovative products while significantly reducing churn rates.
- Developed and launched a top-tier audience measurement platform: The platform created at Ando Media replaced competing products quickly, holding a prominent position in the Internet radio advertising sector.
- Significant revenue growth at TouchTunes: Led the execution of the product roadmap that resulted in a staggering 500% increase in year-over-year revenue growth.
- Sustained market share at Cablevision: Aligned the video product roadmap with customer brand promises, sustaining an impressive market share even in competitive environments.
- Recognition as a leading ISP: Achieved the top position in PC Magazine’s national ranking for Business ISPs through strategic product innovation and service differentiation.
With a keen eye for identifying unique opportunities and a strategic mindset, Paul Strickland stands as a pivotal player in the realm of product management, driving significant advancements across organizations and industries alike.
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Mesh works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Mesh offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
- Smart Search: Allows you to search using natural language like "People I know at the NYT" or "Designers I've met in London"
- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Mesh is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Mesh is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Mesh as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Mesh offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Mesh takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Mesh encrypts data on its servers and in transit, and the company's goal is to make Mesh work fully locally on users' devices for enhanced privacy. Mesh is also SOC 2 Type 2 certified.
Mesh is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Mesh is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Mesh offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Mesh offers a Pro Plan ($10 when billed annually) with unlimited contacts. Mesh for Teams starts at $49/month/seat. The pricing structure is designed to make Mesh accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Mesh offers extensive integration capabilities. Mesh introduced a new Integrations Catalog that centralizes information on all of the products and services Mesh supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Mesh also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Mesh's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Mesh makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Mesh's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Mesh is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Mesh stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Mesh excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Mesh is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Mesh offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Mesh's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Mesh has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Mesh is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Mesh beneficial.
Mesh offers competitive pricing in the personal CRM market. Mesh offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Mesh's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Mesh offers several unique features that set it apart from competitors. Mesh focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Mesh also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Mesh offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Mesh isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Mesh instead of Salesforce, Hubspot, and Pipedrive. Mesh is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Mesh can absolutely serve as your primary relationship management tool.
Mesh is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Mesh's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Mesh has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Mesh a comprehensive hub for all your relationship information.
Mesh's AI capabilities are at the forefront of personal CRM innovation. Nexus, Mesh's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Mesh has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Mesh's elegant design and powerful features. Many users describe Mesh as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Mesh eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.