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Pavan Velagaleti

Director, Software Engineering - Cloud Infra at ServiceNow

Pavan Velagaleti is a Director of Software Engineering at ServiceNow, based in Kirkland, Washington.6 He specializes in cloud services and software development, playing a crucial role in managing and overseeing software engineering projects at the company.5

Prior to his current role, Velagaleti has had diverse experience in the technology and engineering fields:

  1. Robotic Software Developer at Articulus Surgical, where he worked on software architecture and operating systems.4
  2. Roles in mechanical engineering, including positions as a Mechanical Engineering Intern and Graduate Engineering Trainee.2
  3. Vehicle Dynamics Head in a previous role.2

Velagaleti has also been involved in innovative projects at ServiceNow, such as using AIOps and machine learning to automate and accelerate incident resolution. In a presentation at a ServiceNow conference, he shared how his team reduced incident resolution time by 75% and improved both customer and agent experiences.13

With 224 connections on LinkedIn, Velagaleti appears to be an established professional in the software engineering and cloud services domain.6

Highlights

Feb 25 · servicenow.com
Knowledge blog - Page 18 - ServiceNow Community
May 25 · servicenow.com
Now on Now: Using AIOps to automate and accelerate... - ServiceNow
Now on Now: Using AIOps to automate and accelerate... - ServiceNow

Related Questions

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How did Pavan Velagaleti contribute to reducing incident resolution time by 75%?
What projects has Pavan Velagaleti led at ServiceNow?
Can you provide more details about the AIOps and ML technologies used by Pavan Velagaleti?
What is Pavan Velagaleti's background before joining ServiceNow?
Pavan Velagaleti
Pavan Velagaleti, photo 1
Pavan Velagaleti, photo 2
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Location

Kirkland, Washington