Sign In

Perry Manross

Vice President, Head of Customer Success Communications at SAP

Professional Background

Perry Manross is a distinguished communications executive with a wealth of international experience that spans nearly 15 years, predominantly within the high-tech and IT sectors. His career has been marked by a results-oriented approach to leading integrated communication strategies aimed at improving operational effectiveness and scaling outcomes. At SAP, where he has spent significant time, Perry has held various pivotal roles, each contributing to his profound understanding of customer success communication in a global context.

As the current Vice President and Head of Customer Success Communications at SAP, Perry is instrumental in devising communication strategies that not only enhance customer engagement but also foster a culture of intrapreneurship within the organization. His leadership has enabled him to build and manage high-performing teams that consistently exceed expectations, driving impactful results across different regions, including EMEA, MEE, and Greater China. His previous positions at SAP, including Head of Regional Communications and Director of Employee Communications, provided him with diverse experiences that strengthen his skill set in corporate affairs and integrated communications.

Education and Achievements

Perry’s impressive educational background has laid a robust foundation for his illustrious career. He graduated with a Bachelor of Arts (B.A.) in German Studies from Miami University, which has enriched his linguistic capabilities and cultural understanding. He furthered his studies by obtaining a Master of Arts (M.A.) in Germanic Languages, Literatures, and Linguistics from Kent State University, showcasing his dedication to mastering complex languages and his passion for effective communication.

Additionally, Perry broadened his knowledge and skills through a study abroad program at The University of Edinburgh, focusing on Management Information Systems. This unique combination of language and technical expertise complements his role in the high-tech industry, allowing him to translate complex concepts into comprehensible language effectively.

Notable Achievements

Perry’s career is dotted with notable achievements that exemplify his expertise and leadership in the field of communications. His tenure at SAP has been marked by several successes, including:

  • Leading Communication Strategies: Perry's ability to devise and implement strategic communication initiatives has resulted in enhanced customer experiences and satisfaction levels across multiple regions.
  • Managing High-Performing Teams: His passion for leadership has seen him build and mentor teams that are renowned for their innovation and effectiveness in communication practices.
  • International Experience: Perry's background includes significant exposure to various cultural nuances, which has informed his communication strategies and solidified SAP's presence in diverse markets.
  • Intrapreneurship Advocacy: He actively promotes the concept of intrapreneurship within the teams he leads, encouraging innovation and fostering a creative work environment that goes beyond conventional business approaches.

Through his commitment to excellence and continuous improvement, Perry Manross continues to drive significant advancements in customer success communications within SAP, ensuring that the organization remains at the forefront of the high-tech industry.

Related Questions

How did Perry Manross develop his expertise in international communications strategies?
What inspired Perry Manross to pursue a career in high-tech communications?
In what ways has Perry implemented intrapreneurship within his teams at SAP?
What are some of the key communication initiatives led by Perry during his time at SAP?
How does Perry Manross leverage his educational background in German Studies in his role at SAP?
Perry Manross
Add to my network

Location

Marlow, England, United Kingdom