Suggestions
Pete Stein
President, Americas at Merkle
Pete Stein is the Global President of Merkle and Global Practice President of dentsu's Customer Experience Management (CXM) Service Line.23 He oversees Merkle's Americas regional operation, which represents over 70% of the company's global revenue and employee base.2 Stein is responsible for a workforce of more than 7,000 employees and drives the P&L for Merkle Americas.23
With 25 years of industry experience, Stein has held several leadership positions:
- Joined Merkle in 2020 as Global Lead of Experience & Commerce13
- Previously served as CEO of Huge, a global experience agency23
- Spent over 18 years at Razorfish, rising to global CEO23
Stein is known for his expertise in digital transformation, customer experience, and commerce technologies.23 He has been instrumental in expanding Merkle's capabilities, including the acquisition of LiveArea in 2021.14
Residing in New Jersey, Stein is actively involved in the advertising and digital community, having served on the Ad Council board and the Snap Client Council.23
Highlights
I had the pleasure of doing the keynote at Salesforce Connections with Alicia L. Criner the Global head of digital and Media at Galderma. Was a great conversation about brand leadership in a dynamic environment to get to deeper customer relationships. Of course with creativity, Salesforce technology, and the amazing people at Merkle powering it all. #CNX24
Exciting news from Merkle: two prominent research firms, IDC and Everest, have recognized us leaders in experience services. Merkle joins a group of esteemed vendors in IDC’s Worldwide Experience Design Services and Experience Build Services MarketScapes, which assessed our capabilities across advisory, design, and technology-enabled implementation services to create optimal customer experiences. Everest’s Digital Interactive Services PEAK Matrixes for North America and Europe evaluated vendors’ services in experience design; commerce, marketing, and content strategy; technology platforms; and product development. I’m proud to work with such a talented team. This is the first time Merkle has been featured in these reports – validation of our evolution from a data processing company to one that powers the experience economy. Check out the reports here: https://ow.ly/TG9z50Qsn2b
