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Peter Haugaard

Head Of Support hos Wolt

Peter Haugaard is the Head of Support for Wolt in Denmark, a position he has held since joining the company in November 2020.1 As a key member of the Wolt team, Peter is responsible for leading the support operations in Denmark, ensuring customer satisfaction, and maintaining strong relationships with venues and partners.

Professional Background

Peter's role at Wolt involves:

  • Managing and growing the support team in Denmark
  • Utilizing data analysis systems to improve support operations
  • Maintaining team energy and spirit while doubling the size of his team

Personal Insights

Peter is characterized by his:

  • Enthusiasm for Wolt's rapid growth, likening it to a "rocket on an amazing journey"
  • Commitment to creating satisfaction and happiness for customers, venues, and partners
  • Emphasis on bringing a sharp mind, smile, humor, and energy to work

Interests and Preferences

  • Fascinated by Japanese cuisine and culture
  • Recommends Jagger burgers as his "must-try" dish on Wolt
  • Values continuous learning, particularly in data analysis

Peter's approach to leadership focuses on maintaining a positive team atmosphere while driving growth and efficiency in Wolt's support operations in Denmark.

Highlights

Jan 26 · linkedin

I am happy to share that I will continue my journey with Wolt in a new role, leading expansion and soon offer Wolt to even more Danes 🚀

It also means that my chair is free and that we are looking for a new Head of Support. Our +200 dedicated support colleagues are always standing ready to deliver fast, problem-solving and down-to-earth support to customers and partners, being the glue that holds together the marketplace. We are looking for the right candidate to lead the team and continue the journey 🔥

If this sounds interesting, then get the conversation going with me or Søren Meier Svendsen.

Related Questions

What inspired Peter Haugaard to join Wolt?
How has Peter Haugaard's role evolved since he started at Wolt?
What are some challenges Peter Haugaard has faced as Head of Support at Wolt?
How does Peter Haugaard maintain team morale at Wolt?
What specific skills does Peter Haugaard bring to his role at Wolt?
Peter Haugaard
Peter Haugaard, photo 1
Peter Haugaard, photo 2
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Location

Copenhagen Area, Capital Region, Denmark