Sign In

Peter Maverick

Creator of the Customer Strategy Framework ◾️ Keynote Speaker ◾️ Thought-provoker ◾️ Author ◾️ Customer transformation catalyst ◾️ Half of the dynamic duo that is Customer Frame💥

Peter Turner is a prominent figure in the field of customer strategy, known for his role as the Founder and Customer Strategy Maverick at CUSTOMER FRAME, a consultancy focused on customer-led transformation. With over 25 years of experience, Turner has worked extensively with both commercial and government organizations across the UK, Australia, and Europe. His expertise lies in helping businesses reorient their strategies to prioritize customer experiences, fostering deeper connections between companies and their clients.1

Professional Background

  • Experience: Peter has a diverse portfolio that includes collaborations with notable brands such as American Express, Terry White Chemmart, and HMRC. His work emphasizes creating customer-centric strategies that not only enhance loyalty but also drive business success.1
  • Approach: He is recognized as a catalyst for change, utilizing an engaging and thought-provoking style that inspires organizations to adopt customer-led practices. His philosophy revolves around understanding customers as individuals rather than mere transactions.12

CUSTOMER FRAME

Turner co-founded CUSTOMER FRAME with Sueanne Carr, aiming to challenge conventional business thinking by placing customers at the center of organizational strategies. Their consultancy is built on the belief that successful businesses must connect with their customers on a deeper level, fostering loyalty and engagement through empathy and understanding.13

Vision and Impact

Turner advocates for a transformative approach to customer experience, emphasizing that businesses should strive to create "customers for life" who are passionate advocates for their brands. This involves moving beyond traditional metrics of success to focus on building meaningful relationships with customers.1

In summary, Peter Turner is a leading expert in customer strategy whose work at CUSTOMER FRAME aims to revolutionize how businesses interact with their customers, ultimately driving sustainable growth and loyalty through intentional and empathetic engagement.

Highlights

Sep 20 · customerframe.com
Speaking • CUSTOMER FRAME
Speaking • CUSTOMER FRAME

Related Questions

What are some key projects Peter Turner has led at CUSTOMER FRAME?
How did Peter Turner and Sueanne Carr meet and decide to start CUSTOMER FRAME?
What makes Peter Turner's approach to customer strategy unique?
Can you provide examples of businesses Peter Turner has transformed?
What is the Customer-Led Accelerator program at CUSTOMER FRAME?
Peter Maverick
Peter Maverick, photo 1
Peter Maverick, photo 2
Add to my network

Location

Greater Brisbane Area