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Phil Vanover

Contact Center Leader-People Builder | BPO | Customer Experience | Call Center Operations | Leadership Coach-Founding partner of The John Maxwell Team.

Phil Vanover is an experienced contact center leader and Inside Sales Manager at PCI (Publishing Concepts, Inc.), not to be confused with the larger company of the same acronym.13 He has over 15 years of experience in contact center leadership and is based in the Metro Jacksonville area.1

In addition to his role at PCI, Vanover is also:

  1. A founding partner of The John Maxwell Team2
  2. A leadership coach2
  3. A trainer and speaker3

Vanover's professional focus areas include:

  • Customer experience
  • Call center operations
  • BPO (Business Process Outsourcing)
  • People building and leadership development12

He describes himself as a "Contact Center Leader-People Builder" and emphasizes his expertise in hiring and developing talent in the contact center industry.12

Related Questions

What are Phil Vanover's key achievements at PCI?
How did Phil Vanover transition from contact-center leadership to inside sales management?
What specific strategies does Phil Vanover use to improve sales and productivity?
How has Phil Vanover's experience at PCI influenced his leadership style?
What are some notable projects Phil Vanover has led at PCI?
Phil Vanover
Phil Vanover, photo 1
Phil Vanover, photo 2
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Location

Metro Jacksonville