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Pong Sara
Thailand Startup Ecosystem - Builder - Cloud Navigator
Professional Background
Pong Sara is a highly experienced Account Manager with a robust background in the computer software industry, showcasing a remarkable career trajectory that reflects a strong commitment to excellence and innovation. With an impressive skill set that includes proficiency in Oracle Database, Sales, Pre-sales, Business Intelligence, and Problem Management, Pong is recognized for her ability to drive business growth and customer satisfaction effectively. Currently serving as the Territory Account Manager for a Startup at Amazon Web Services (AWS) in Thailand, she leverages her extensive knowledge and experience in cloud computing and enterprise solutions to create impactful strategies that meet customer needs and contribute to the rapid growth of the organization.
Before her trajectory with AWS, Pong built a solid foundation in account management and business development as an Account Manager for Southeast Asia at Materialise, where she enhanced her expertise in managing client relationships and driving sales success. Her previous role as a Business Development Consultant for ASEAN at Oracle equipped her with an in-depth understanding of the technology landscape and advanced sales strategies, which she skillfully applied on various initiatives aimed at developing client partnerships and implementing successful solutions.
Education and Achievements
Pong Sara holds a Bachelor's degree in Computer Science from The University of Bolton, which has provided her with a strong theoretical foundation in computing and systems management. Additionally, she completed another Bachelor's degree in Computer Science at SEGi College, further enriching her technical skills and knowledge. Her academic journey began with a Technician Diploma in Information Processing from The City and Guilds of London Institute, a program that laid the groundwork for her expertise in IT and software applications.
Her academic credentials reflect her dedication to continuous learning and professional development, ensuring that she stays at the forefront of technology trends and innovations in the software industry. Throughout her career, Pong has embraced various challenges and opportunities, contributing to her growth as a knowledgeable and adept professional in her field.
Achievements
Pong's career progression is marked by a series of notable roles in well-respected organizations within the tech industry. She started her journey at IBM as a Service Desk Analyst and Subject Matter Expert, where she honed her skills in customer service and technical support. This role was crucial in building her problem-solving capabilities and understanding customer needs, which she later translated into her sales and account management roles. As she navigated her career, she took on increasingly responsible positions, including Senior Incident & Problem Manager at YTL Communications Sdn Bhd, where her strategic approach to problem management and incident resolution helped significantly improve operational efficiencies.
Following her tenure at YTL, she transitioned to Epicor Software, where she served both as a Senior ERP Applications Support Analyst and an ERP Applications Support Analyst for the APAC region. Here, she developed a deep understanding of enterprise resource planning systems and their critical role in business operations, further augmenting her expertise in technology applications.
Overall, Pong Sara's professional journey exemplifies a commitment to leveraging technology in business, a dedication to customer success, and a continuous pursuit of knowledge. Her multifaceted experience across various roles and organizations in the computer software industry makes her a valuable asset in any business environment.
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