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Poonam Tubaki

Director Of Client Relations at Cygnus Professionals Inc.

Poonam Tubaki is a professional with a background in electrical engineering, holding a BE degree from Visvesvaraya National Institute of Technology.

She has extensive experience in client relations and management, having previously served as the Director of Client Relations and Manager at Cygnus Professionals Inc.

Highlights

Aug 6 · linkedin

Cygnus Professionals Inc. is looking for someone experienced in handling major incidents and managing IT operations effectively. Location: Mexico( remote) If you or someone you know fits this description and is interested in this opportunity, here's how to proceed: Email: Send a detailed resume and cover letter to Poonam at [email protected]. Make sure to highlight relevant experience and skills that match the job description.

Call: Reach out to Poonam directly at 732-533-2000 to discuss the opportunity further. This can be a great way to get immediate feedback and clarify any questions you might have about the role.

Key Qualifications for the Role: Incident Management: Experience in managing and resolving major incidents swiftly. Communication: Strong skills in communicating with stakeholders and leading incident response teams. Technical Knowledge: Familiarity with ITIL, ServiceNow, Linux, and infrastructure management. Problem-Solving: Ability to conduct root cause analysis and implement preventive measures. Collaboration: Experience working with multiple teams, vendors, and service providers. Responsibilities: Lead incident resolution efforts. Act as the main point of contact during major incidents. Coordinate with relevant teams and third-party vendors. Document incidents comprehensively and conduct post-incident reviews. Develop and maintain incident management metrics. Provide training and develop awareness programs related to incident management. If you fit these criteria or know someone who does, sending an email or making a call would be the next step to explore this opportunity.

#MIM #PRB #RCA #SDLC #ITIL #ServiceNow #Linux #Infrastructure

Jun 6 · linkedin

I’m #hiring. Know anyone who might be interested?

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Poonam Tubaki
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Location

Somerset, New Jersey, United States