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Pramod Pagare
EdTech PM - FinTech - Service - Production - Merchant Acquiring - Partnerships - Projects - ( Management Professional )
Professional Background
Mr. Pramod Pagare is a seasoned client service professional with a wealth of experience in vendor management, software production support management, and business expansion, particularly within the financial services domain. Over his career, Pramod has developed extensive knowledge and skills that have driven successful projects and relationships across various sectors, especially in EdTech and payment solutions.
Since December 2020, he has been immersed in the EdTech sector as a consultant. His role as an expert in this dynamic field has allowed him to leverage his rich background in client service to facilitate innovative educational technologies and solutions that cater to the evolving needs of students and institutions alike.
Before his venture into EdTech, Pramod played a crucial role at Baabuji Ventures, working with Tyche Payments - a brand known as BasisPay. During his tenure from November 2019 to December 2020, he served as a Business Relationship Development Manager where he was instrumental in managing BasisPay's business expansion efforts. He effectively maintained strong relationships with software development enterprises and ERP providers, paving the way for recurring business opportunities in the payment gateway market. His efforts contributed significantly to enhancing the service offerings and driving growth for the company.
Earlier in his career, Pramod experienced a brief but impactful stint as the head of business operations at Pax Technologies Pvt Ltd from August to November 2019. In this role, he was responsible for business expansion initiatives, field service management, and reshaping inventory processes. Demonstrating his leadership skills, he managed a team of five and implemented new operational processes that streamlined business operations.
Notably, Pramod has accumulated over 2.6 years in production support. His responsibilities included overseeing client relationships, daily tracking of project issues, and ensuring swift resolution through effective follow-ups. He excelled in team management, particularly overseeing Bank SPOCs, task prioritization, and raising purchase orders for clients. He also played a significant role in conducting user acceptance testing (UAT) for VeriFone POS solutions, ensuring product reliability and customer satisfaction.
His expertise extends to operations support where he dedicated two years to customer onboarding and management of Management Information Systems (MIS). He carefully facilitated the onboarding process for customers, ensuring accurate data input and verification of application forms through the web-based portal of the HPCL DTPLUS Program. Collaborating closely with regional sales teams, Pramod ensured the smooth transition of data for final approval.
Additionally, Pramod's diverse experience includes a solid five-year background in the educational field as a support assistant at a guitar boutique. This role encompassed a variety of tasks including handling admissions, managing inventory, and overseeing cashier responsibilities, showcasing his ability to adapt and thrive in different environments.
Education and Achievements
While specific educational details were not provided, Pramod Pagare’s career trajectory reflects a commitment to professional development and a dedication to acquiring the skills necessary to excel in his chosen fields. His achievements throughout his career, particularly in client service and business development, are testament to his capabilities and determination to succeed.
Pramod's work with leading brands, especially in the financial services domain, has positioned him as a respected figure within the industry. His experience managing cross-functional teams and client relationships demonstrates an ability to navigate complex organizational structures and contribute to growth and innovation.
Achievements
- Consultant for EdTech Projects: Since December 2020, Pramod has leveraged his consulting skills in the EdTech space, guiding educational technology initiatives to enhance learning experiences.
- Business Expansion at BasisPay: Successfully managed the expansion of BasisPay during his tenure, building lasting relationships with enterprise software developers and stimulating growth in the payment gateway market.
- Leadership at Pax Technologies: Took on a leadership role in operations management, overseeing a team and implementing streamlined processes that improved operational efficiency.
- Production Support Expertise: With over 2.6 years in product support, Pramod has honed abilities that include client relationship management, project issue tracking, and leading effective resolution strategies.
- Customer Onboarding Specialist: Demonstrated expertise in customer onboarding processes, ensuring accuracy and efficiency in data handling for HPCL DTPLUS Program applications.
- Diverse Operational Experience: His variety of roles, including support in educational administrative tasks, has equipped him with a unique skill set that blends technical knowledge with customer service and operational management.
Pramod Pagare's multifaceted career is characterized by his commitment to excellence in client service and operational management. His extensive experience, particularly in the financial services and EdTech sectors, coupled with a passion for fostering strong business relationships, positions him as a valuable asset in any professional endeavor.
