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Raheem Sarcar
Founder and Digital Marketing Expert ◆ Advertising Whiz ◆ Helping Businesses Grow - IT Services and Managed Service Providers, E-commerce & Startups
Professional Background
Raheem Sarcar is a visionary leader in the digital marketing landscape, specializing in transforming average digital marketing tactics into progressive growth strategies that yield substantial increases in sales. Over the years, Raheem has built a solid reputation as someone who can systematically identify gaps in digital marketing strategies which helps businesses not just meet but exceed their sales targets. By utilizing both organic and paid marketing strategies, including Google Ads, Facebook Ads, Bing Ads, and strategically-driven email marketing campaigns, he empowers companies to attract their ideal customers seamlessly and efficiently.
With a wealth of experience under his belt, Raheem has launched and guided several successful enterprises, including RC Marketing and RewardCamp. As a founder, he has embodied the essence of entrepreneurship, leading his teams toward innovative solutions that break the mold of conventional marketing approaches. His prior roles have equipped him with a comprehensive understanding of project management, account management, and systems administration, all of which contribute to his expertise in the field.
Raheem's journey began after acquiring his Bachelor's degree in Computer Science from Southwestern University, where he laid the foundation for his technical proficiency and analytical skills. With a strong interest in the convergence of technology and marketing, he ventured into roles that not only demanded technical skills but also required strategic decision-making in high-stakes environments.
Education and Achievements
Raheem graduated from Southwestern University with a Bachelor's degree in Computer Science, an academic achievement that has served as the cornerstone of his successful career. This educational background has afforded him the skills necessary to navigate the complexities of digital marketing, understanding the technical underpinnings that can drive higher engagement and conversion rates.
In addition to his formal education, his professional journey is marked by significant roles at reputable organizations. Raheem served as a Project Manager at both CRA | Computer Resources of America and mindSHIFT, a subsidiary of Ricoh USA, Inc., where he honed his project management and strategic planning skills. Recognized for his leadership, he was instrumental in executing projects that enhanced client satisfaction and showcased substantial growth in customer engagement through technology-driven solutions.
Furthermore, as a Senior Consultant at NPower, a nonprofit organization, Raheem utilized his skills to support underserved communities, showcasing his commitment to leveraging technology for social good. His proactive approach and dedication to service have not only contributed to his professional growth but have also positively impacted those around him.
Key Achievements
- Founder of RC Marketing and RewardCamp: Raheem's entrepreneurial ventures have established him as a thought leader in the digital marketing realm, helping businesses redefine their marketing strategies to achieve exceptional results.
- Expert in Digital Marketing Strategies: His proficiency in utilizing various platforms for online marketing—ranging from Google Ads to social media campaigns—has resulted in measurable growth for clients across various industries.
- Project Management Excellence: Throughout his career, Raheem has successfully managed high-profile projects, showcasing his ability to deliver under pressure and improve operational efficiencies.
- Commitment to Community Service: Through his work with NPower, he has demonstrated a strong dedication to social responsibility, aiding many through technology education and marketing strategies that drive community development.
- Technical Proficiency: Raheem's background in computer science complements his marketing expertise, enabling him to analyze marketing data effectively to make informed decisions that cater to client needs.
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Highlights
A few years ago, Steve Wynn, the successful Vegas casino owner, shared a story of how he created a culture of going above and beyond.
Wynn began with a simple observation: “if you can make someone feel good about themselves they will love you for it, they will be loyal to you.”
To implement this principle, he had sent all 900 of his managers for storytelling training and had them incorporate storytelling into their pre-shift meetings.
Pre-shift meetings are a key practice at Wynn casinos.
Just before the restaurant opens, the maitre d meets with waiters and has a 10 minute session.
Similarly, the chef will have a 10-minute pre-shift meeting with his cooking staff.
Housekeepers on each floor have pre-shift meetings before each shift.
After the storytelling training, each supervisor now began these meetings by asking for a story of something special that happened with a guest.
At one of these huddles, a bell man named Mendez shared the story of an older couple who had arrived from California.
As the couple were checking in, the woman realized she forgot her husband’s insulin.
She exclaimed, “Oh my God Mike your insulin! I left it on the front hall table when we got in the car! Oh my God! What are we gonna do? We have to go back! I’ll call the airport!”
Right then Mendez, the bellman asked “Just a minute ma’am. Where do you live?”
“Pacific Palisades, California”
“Is there anyone at your house?”
“Yes, our housekeeper, she’s there.”
“I have a brother that lives in Encino. I can give him a call, he can go over to your house, and pick up the insulin and we’ll manage to get it here for you. When do you need the medicine?”
She needed it by 7am the next day.
Mendez assured her, “Don’t you worry. If you can call your housekeeper and ask her to hand the insulin to my brother Basilio Mendez, we’ll take care of the rest.”
She couldn’t believe it and asked, “you can do that?”
“Yes ma’am” he assured her.
Mendez immediately sprung to action. He notified his supervisor and called his brother to coordinate the insulin pickup.
Mendez then made the five-hour round trip drive, picked up the insulin and delivered it to the guest before 7am the next morning.
Everyone in that pre-shift meeting was amazed at Mendez’s story.
Mendez's guest story was soon featured in the employee intranet. Everyone was talking about his incredible story. He became a celebrity with Wynn staff worldwide.
Wynn continued, “After seeing Mendez’s story and recognition, now every employee was looking for a story of their own.”
This is one of the many ways that Wynn created a culture of outstanding guest experience, which in turn made his guests loyal to the Wynn brand.
Want to make your e-commerce customers feel special and loyal to your e-commerce brand, without having to do five-hour roundtrips?
Try RewardCamp - the most customer-friendly rewards program. Schedule a demo at https://lnkd.in/g4tpEQU7
#ecommerce #loyalty #rewardcamp
Last weekend, I watched the movie Shawshank Redemption once again. If you haven’t seen the movie, it’s a story about the friendship between two prisoners.
One of the prisoners is Red, a natural leader, highly intelligent, influential and respected by the prisoners, the guards and even the warden.
The other prisoner is Andy, a former banker, book-smart, nerdy type. At first Andy struggles a lot in prison. He's constantly getting beaten up.
Over time and with Red’s help, Andy builds influence and power inside the prison.
Then one day, Andy disappears. He'd escaped!
An extensive search is organized but Andy is never caught.
As Andy’s meticulous escape plan is uncovered, Red marvels at Andy’s ingenuity and reflects:
“Andy loved geology. I imagine it appealed to his meticulous nature. An ice age here, million years of mountain building there. Geology is the study of pressure and time. That's all it takes really, pressure, and time. That, and a big goddamn poster.”
Red’s words are filled with wisdom. Time and pressure is all it takes to accomplish anything.
I would add one more factor - focus. You have to focus on the right things.
B2B businesses invest a lot of time, effort and money into generating leads using all kinds of methods.
They do a little bit of everything - blogging, cold calling, networking, conferences, etc.
The problem is that most of these leads never close or close after a long sales cycle.
Instead B2B businesses would be better served by implementing a lead gen system that not only brings leads but also warms them up.
When warmed up leads show up for sales meetings, they are ready to do business. They close much faster and with less work. If you want a profitable, fast-closing lead generation system, schedule a call with me via https://lnkd.in/g4tpEQU7
#leadgeneration #marketing #closingdeals #sales
