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Rashmi Harjai

Programme Officer at Naandi Foundation

Professional Background

Rashmi Harjai is an accomplished Executive Assistant with nearly a decade of experience in the marketing and advertising industry. Her expertise spans a broad range of skills, including customer servicing, event management, administration, human resource policies, travel management, vendor management, and employee engagement. Rashmi's robust professional background showcases her dedication to supporting organizational objectives and enhancing operational efficiency.

Throughout her career, Rashmi has developed a reputation for her exceptional administrative and organizational skills, enabling her to thrive in high-pressure environments. Her journey began at Reliance Infostream Private Limited, where she made her mark as a Customer Relations Executive, honing her communication and relationship-building skills with clients. She then moved to ICICI Bank Ltd. as a Demat Assistant, where she gained invaluable experience in financial documentation and customer service.

Rashmi's career continued to flourish when she joined WNS Global Services Private Limited as a Senior Customer Service Associate. Here, she was instrumental in managing diverse customer queries and improving service delivery standards, which ultimately enhanced customer satisfaction levels. Her commitment to excellence and ability to support various teams led her to become a Team Lead at Leena Molay & CPA, where she further refined her leadership skills and contributed to team accomplishments.

As an Executive Assistant at Kyoorius Communications Pvt Ltd, Rashmi worked directly with the Founder CEO, overseeing critical business functions and ensuring seamless operations. Her capacity to prioritize tasks and manage time efficiently positioned her as a vital asset to the executive team. In her subsequent role as a Programme Officer at the Naandi Foundation, Rashmi continued to excel by managing projects that aimed at social impact, showcasing her versatility and commitment to positive change.

Rashmi's career is a testament to her dedication to personal development and a passion for optimizing business practices, all while maintaining a strong focus on customer and employee engagement.

Related Questions

How did Rashmi Harjai develop her skills in customer servicing and event management over the years?
What inspired Rashmi Harjai to transition from the corporate sector to the non-profit sector at Naandi Foundation?
In what ways has Rashmi Harjai contributed to employee engagement initiatives during her career?
Could Rashmi Harjai share her experiences working with founding executives at Kyoorius Communications?
What challenges has Rashmi faced in her roles, and how has she successfully overcome them?
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Location

Mumbai, Maharashtra, India