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Ravinder Rana

SVP - India, ASEAN and ANZ at Concentrix

Ravinder Rana is a seasoned professional with over 34 years of experience in the Customer Service Industry, having worked for renowned global companies like TATA, P&O, GE Capital, Dell, and IBM in India and overseas.

He transitioned from the hospitality sector to outsourcing in 1998, joining GE Capital as a Service Delivery Manager and gradually progressing to roles such as Site Leader, Country Leader, and now a Regional GM for Concentrix covering India, ASEAN, and ANZ regions.

Concentrix Corporation, his current employer, is a leading global business services company known for customer engagement and enhancing business performance for a wide array of clients including over 95 Global Fortune 500 companies and over 90 global disruptors across various industries.

Ravinder has demonstrated remarkable growth over his 18-year tenure at Concentrix, evolving from a delivery executive to a strategic business leader overseeing one of the company's largest and fastest growing regions.

Outside of his professional commitments, he actively participates in community initiatives both independently and as a part of the Concentrix leadership team, striving to bring about positive changes through his efforts.

Ravinder Rana holds a diverse educational background that includes executive learning in strategy and execution from Cornell University, an Accelerated Management Program in General Management from the Indian School of Business, and a Bachelor of Arts degree from Delhi University, among other qualifications.

He is also involved in academic advisory roles, serving on the Corporate Advisory Board of Chandigarh University and the Advisory Board of Shri Vishwakarma Skill University, aiming to bridge the gap between academia and industry demands for skilled professionals.

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Location

Gurgaon, Haryana, India